Capgemini is seeking a Major Incident Manager to lead, drive and chair all investigation activities and ensure outages are resolved via workaround or permanent fix.
The role involves coordinating with the technical lead, managing third parties, handling major incident communications, escalations, and contributing to process and knowledge-base improvements. Hybrid working applies in the UK.
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Major Incident Lead — IT Service Recovery in Urmston employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
