Capgemini is seeking a Service Request Lead to govern end-to-end service request management across a multi-supplier IT landscape. You will oversee fulfilment, drive process compliance, and ensure service quality across suppliers and internal teams.
With a focus on continual service improvement, you will monitor performance, manage supplier accountability, and deliver measurable business value. The role is hybrid, involving Capgemini offices, client sites, and home working in the UK.
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Hybrid SIAM Service Request Lead in Urmston employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
