On-Site IT Support Apprentice - 18-Month Career Kickstart in Telford

On-Site IT Support Apprentice - 18-Month Career Kickstart in Telford

Telford Apprenticeship 29250 - 35750 £ / year (est.) On-site
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At a Glance

  • Tasks: Provide friendly IT support and solve tech problems for colleagues.
  • Company: Capgemini, a leading tech company with a supportive culture.
  • Benefits: Gain hands-on experience while studying and earning a salary.
  • Other info: Full-time role with part-time study for career advancement.
  • Why this job: Kickstart your IT career with real-world experience and training.
  • Qualifications: Basic knowledge of Windows, MS Office, and Apple devices.

The predicted salary is between 29250 - 35750 £ per year.

Capgemini in Telford is offering an 18-month IT Support Technician Apprenticeship.

You’ll be the first point of contact for IT support, delivering friendly, professional customer service and solving problems for colleagues across the business.

The role requires basic familiarity with Windows 10/11, MS Office, Apple devices, or common hardware, and you’ll study part-time with a Baltic-led apprenticeship while working full-time on-site five days a week.

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On-Site IT Support Apprentice - 18-Month Career Kickstart in Telford employer: Capgemini

Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.

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Contact Details:

Capgemini Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land On-Site IT Support Apprentice - 18-Month Career Kickstart in Telford

✨Get Involved in Tech Communities

Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like Capgemini.

✨Leverage Your University Resources

Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if Capgemini is on their radar – they might even have insider info on application timelines!

✨Show Off Your Tech Projects

Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to Capgemini, having a tangible demonstration of your skills can really set you apart.

✨Join Apprenticeship Fairs

Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like Capgemini directly! Plus, you can practice your elevator pitch face-to-face.

We think you need these skills to ace On-Site IT Support Apprentice - 18-Month Career Kickstart in Telford

Customer Service
Problem-Solving Skills
Windows 10/11
MS Office
Apple Devices
Hardware Troubleshooting
Communication Skills

Some tips for your application 🫡

Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!

Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like Capgemini want to see that you can think critically and adapt!

Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For Capgemini, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!

Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!

How to prepare for a job interview at Capgemini

✨Show Off Your Technical Know-How

In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!

✨Discuss Problem-Solving Scenarios

Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!

✨Highlight Your Willingness to Learn

As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!

✨Be Ready for Behavioural Questions

Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!