Engagement Director in Telford

As Engagement Director, you will operate at the pinnacle of Capgemini’s Public Business Unit—a trusted leader shaping the future of public sector transformation. You’ll be at the helm of major client engagements, steering strategic business growth and orchestrating complex, high‑impact programmes that touch millions of lives across the UK. This is not just a leadership role—it’s an opportunity to influence the direction of national services by partnering directly with senior Public Sector stakeholders, earning their trust as a strategic advisor. If you are ready to make a lasting mark—delivering transformation at scale, growing the business, and building trusted relationships at the highest levels—this is your opportunity. Join us and help define what excellence looks like for the UK public sector.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. For this role it is expected that you will work from the Telford office 3 days per week.

If you are successfully offered this position, you will go through a series of pre‑employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Your role:

• Client Engagement & Relationship Management: act as the primary point of contact for senior stakeholders, building trusted advisor relationships and ensuring satisfaction across all touchpoints.
• Programme Delivery: Lead the delivery of complex transformation programmes, ensuring they meet client objectives, are delivered on time and within budget, and are aligned with Capgemini’s quality standards.
• Accountability & Impact: This role is accountable for driving long‑term outcomes across multiple practices, business lines, and markets, ensuring significant client and commercial impact.
• Solution Development: Shape and refine Capgemini's public sector propositions, integrating digital, data, and emerging technology capabilities to address client challenges.
• Strategic Growth: Drive business development activities, including identifying new opportunities, leading proposals and bids, and growing consulting revenues through both existing and new client relationships.
• Governance & Risk: Oversee engagement governance, proactively manage risks and issues, and ensure compliance with all regulatory and contractual obligations, particularly those relevant to public sector delivery.
• Stakeholder Management: Navigate complex stakeholder environments, both internally and externally, to ensure successful engagement outcomes.
• Leadership / People Management: The role requires a distinguished leader with a proven reputation for demonstrating advanced leadership dimensions and behaviours. The successful candidate will lead large, complex, cross‑functional teams or major business functions, typically managing senior leaders and directors.
• Internal Contribution: Contribute to practice development through thought leadership, internal campaigns, recruitment, and participation in key business initiatives.

You can bring your whole self to work. At Capgemini building an inclusive future is important.