Capgemini is seeking an SIAM Incident and Knowledge Analyst to coordinate Incident and Knowledge Management across a multi-supplier environment. You will ensure effective incident resolution and create reusable knowledge for faster service delivery.
You will monitor trends, maintain knowledge quality, and deliver governance-ready reports to drive service improvements. The role emphasizes collaboration with suppliers, internal teams, and stakeholders to enhance user experience and operational
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Strategic Incident & Knowledge Management Specialist employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
