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- Tasks: Design and develop solutions for managing chargeback disputes in banking systems.
- Company: Capgemini is a global leader in business and technology transformation, with a diverse team of 350,000 members.
- Benefits: Enjoy a collaborative work environment, opportunities for growth, and the chance to make a real impact.
- Why this job: Join a mission-driven company that values innovation and sustainability while working with top-tier clients.
- Qualifications: Strong analytical skills, knowledge of chargeback regulations, and experience with programming languages like Java.
- Other info: This is a permanent role based in Northampton, ideal for those looking to shape their career.
The predicted salary is between 48000 - 72000 £ per year.
Location: Northampton
Type of role: Permanent
Get The Future You Want! Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Overview: The Chargeback SME/Architect is responsible for designing and developing solutions to manage chargeback disputes within the bank's systems. This role requires comprehensive knowledge of chargeback regulations, dispute resolution processes, and fraud prevention, along with strong analytical skills, attention to detail, and effective communication with various stakeholders.
Your role:
- Possess in-depth understanding of chargeback regulations, dispute codes, and processes for both card networks (Visa, Mastercard, etc.)
- Analytical Skills: Analyze chargebacks, identify trends, and develop strategies to minimize future occurrences.
- Solution Design and Implementation: Develop systems and processes for handling chargeback disputes, including data analysis, risk assessment, and workflow automation. Utilize programming languages (e.g., Java), databases, and cloud platforms (e.g., AWS) to build scalable and secure solutions.
- Compliance and Governance: Ensure adherence to regulatory requirements, security standards, and internal governance processes.
- Stakeholder Management: Collaborate with business teams, technical teams, and vendors to understand requirements and deliver solutions.
- Problem-Solving: Analyze issues, identify root causes, and develop effective solutions to resolve chargeback disputes.
- Performance Monitoring and Optimization: Monitor system performance, identify areas for improvement, and optimize solutions for efficiency and cost-effectiveness.
About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem.
Solution Architect- Chargeback cards employer: Capgemini
Contact Detail:
Capgemini Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect- Chargeback cards
✨Tip Number 1
Familiarise yourself with the latest chargeback regulations and dispute resolution processes. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role's requirements.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've previously identified trends in chargebacks or resolved disputes. Be ready to discuss specific strategies you implemented to minimise future occurrences.
✨Tip Number 3
Brush up on your programming skills, particularly in Java, and be prepared to discuss how you've used technology to develop scalable solutions. Highlight any experience you have with cloud platforms like AWS.
✨Tip Number 4
Prepare to discuss your experience in stakeholder management. Think of examples where you've collaborated with different teams to deliver solutions, as this is crucial for the role of a Solution Architect.
We think you need these skills to ace Solution Architect- Chargeback cards
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Solution Architect in chargeback cards. Familiarise yourself with chargeback regulations, dispute resolution processes, and the technical skills required for the role.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your analytical skills, programming knowledge (especially in Java), and any experience with cloud platforms like AWS.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss your understanding of chargeback processes and how your background makes you a suitable candidate for the position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Capgemini
✨Know Your Chargeback Regulations
Make sure you have a solid understanding of chargeback regulations and dispute codes. Brush up on the specifics for card networks like Visa and Mastercard, as this knowledge will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss how you've previously analysed chargebacks and identified trends. Be ready to share specific examples of strategies you've developed to minimise future occurrences, as this will highlight your problem-solving abilities.
✨Demonstrate Technical Proficiency
Familiarise yourself with the programming languages and cloud platforms mentioned in the job description, such as Java and AWS. Be prepared to discuss how you've used these technologies to design and implement scalable solutions in past roles.
✨Engage in Stakeholder Management Scenarios
Think of examples where you've collaborated with various stakeholders to deliver solutions. Be ready to explain how you gathered requirements and communicated effectively with both business and technical teams, as this will showcase your interpersonal skills.
