Service Management Consultant- Register your interest

Service Management Consultant – Register Your Interest

Looking for your next move in Service Management at Capgemini, but can\’t find the perfect role that matches your career ambitions? Register your interest and submit your CV today, where a member of our team will be in touch to discuss your skills and add you to our talent pool for some future roles coming in Cloud Infrastructure Services.

Why Consider Capgemini?

If you join as a Service Management Consultant in our Cloud Infrastructure Service (CIS) practice, you will be part of a team assisting the lead or working independently designing, developing and implementing deliverables, conducting research and performing analysis. The Service Management Consultant focuses on a number of the ITIL Service Management lifecycle stages and its processes within an outsourcing bid or an implementation. You would be responsible for various aspects of the delivery.

Your Skills and Experience

We’re looking for Service Management Consultants that aren’t afraid to roll up their sleeves and get stuck in. You should learn quickly and love a challenge.

• Knowledge of SIAM implementation and transformation.
• Knowledge of ISO20000, AI Ops, Cloud, SACM, Digital Service Management and Digital Adoption.
• Knowledge of IT service management tool suites including those provided by ServiceNow.
• Operational management/service delivery experience (customer and/or outsourcing environment).
• Experience of development of core service management processes and reporting, aligned to the ServiceNow and other service management tool suites.

Eligibility Checks

If you are successfully offered a role at Capgemini, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). For some roles, you may also be required to obtain Security Check (SC) clearance or Developed Vetting (DV) clearance. Depending on the clearance requirements for suitable roles, you may then be asked questions about your clearance eligibility such as, but not limited to, country of residence and nationality during the application process.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Experience Level: Experienced Professionals

Contract Type: Permanent

Location: Bristol, GB; Manchester, GB; Woking, GB; London, GB

Brand: Capgemini

Professional Community: Cloud Infrastructure Management

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