Salesforce Technical Consultant

Capgemini works with some of the world’s largest brands, in some of the most interesting and complex projects posed in modern IT. The Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping our clients achieve business value through the use of Salesforce.com, the world’s number one cloud based CRM (Customer Relationship Management) solution.

Your role as a Salesforce Technical Consultant involves working across a wide spectrum of industry sectors, from Consumer Products, Utilities, Automotive to Telecommunications. You will work with clients to transform their business using the Salesforce.com platform supported by one of the largest ecosystems of Salesforce apps. You will experience variety; one day you could be working with the client to understand their business requirements, the next day you may start building a proof of concept with a development team moving onto developing the final solution that may be used by thousands of end users.

The work includes:

• Collaborating closely with Salesforce Functional Consultants to design and build tailored client solutions.
• Serving as a Salesforce SME within the DCX practice, contributing to capability building leveraging AI-driven tools like Agentforce to support solution design, accelerate delivery, and enhance team productivity.
• Developing on the Salesforce platform using a mix of declarative and programmatic tools, including Apex, Lightning Web Components (LWC), Flows and JavaScript.
• Integrating AppExchange solutions to extend functionality, e.g. e-signatures.
• Supporting agile delivery teams and contributing to DevOps best practices (e.g. using Copado, Flosum, Gearset, AzureDevops).
• Working directly with clients, building consulting skills in communication, design thinking, and stakeholder engagement.

Your skills and experience include:

• Salesforce technical experience covering one or more of the main clouds: Sales, Service or Commerce.
• Experience of project work with one of LWC, Vlocity or Field Service Lightning.
• Experience working on large complex end user or client projects involving several hundred Salesforce end users.
• Holding certifications in Salesforce Administrator, Platform Developer I & II, JavaScript Developer I, and at least one Consultant-level credential, with a strong commitment to continuous learning through additional certifications or Trailhead Superbadges in progress.
• Experience of agile project delivery and working as part of a team of highly skilled Salesforce developers.
• Proven experience taking highly conceptual business needs and/or user stories and translating these into a solution that can be effectively implemented.
• Proven ability to effectively communicate complex ideas, issues, concepts and solutions to clients and executive project stakeholders.
• Experience working with 3rd party delivery partners and AppExchange vendors is a plus, e.g. Mulesoft, Copado, etc.

We are a Disability Confident Employer. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.

Your security clearance requires Baseline Personnel Security Standard (BPSS). To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks. There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 5 years, further checks may be required.

Flexibility to work your way: Hybrid first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.