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For Companies At a Glance
- Tasks: Design, develop, and maintain BMC Remedy applications to enhance user experiences.
- Company: Join a collaborative team focused on transforming customer platforms and satisfaction.
- Benefits: Enjoy hybrid working options and a supportive work environment.
- Why this job: Empower yourself while working on innovative solutions that make a real impact.
- Qualifications: BMC Remedy ITSM Certification and experience in cloud-based deployments required.
- Other info: Security clearance is necessary; must have resided in the UK for 5 years.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are seeking a skilled Remedy Developer to design, develop, and maintain applications within the BMC Remedy ITSM suite. The role focuses on collaborating with technology teams and the Automation Development team to design Remedy solutions that improve business processes and user experiences. The hybrid working arrangement blends Company offices, client sites, and home working.
Responsibilities
- Design, develop, and customize BMC Remedy applications, including workflows, forms, active links, and filters.
- Configure and maintain ITSM modules such as Incident Management, Problem Management, Change Management, and Asset Management; troubleshoot and resolve issues in the Remedy environment.
- Optimize Remedy application performance and ensure scalability.
- Create and maintain technical documentation, including design specifications and user guides.
- Collaborate with cross-functional teams to integrate Remedy with other enterprise applications and provide ongoing support, enhancements, and upgrades to the Remedy system.
Skills and Qualifications
- BMC Remedy ITSM Certification.
- Understanding of ITIL framework and best practices.
- Experience in cloud-based deployments of Remedy application.
- Wide-ranging experience in developing and customizing workflows and integrations and in programming skills (e.g., JavaScript).
- Problem-solving and analytical abilities with the ability to communicate and collaborate with people at all levels.
Security clearance
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility, such as country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; you may be asked about your citizenship in the application process.
Hybrid and Wellbeing
You will be encouraged to have a positive work-life balance. Our hybrid-first approach embeds flexible working arrangements into day-to-day life for our people. All UK employees are eligible to request flexible working arrangements. We are an accredited Great Place to Work for Wellbeing in 2024, with mental health champions and wellbeing apps such as Thrive and Peppy.
Professional Development and Culture
You will be empowered to explore, innovate, and progress. Capgemini offers a learning-for-life mindset with training opportunities, thinktanks, hackathons, and access to courses and certifications from AWS, Microsoft, and more. You will join a professional community of experts who support you every step of the way.
About Capgemini
Capgemini is a global business and technology transformation partner helping organizations accelerate their digital and sustainable transitions. It is a diverse group of 340,000 team members in more than 50 countries, with a heritage spanning over 55 years. Capgemini delivers end-to-end services and solutions across strategy, design, engineering, AI, cloud, and data, with 2024 global revenues of €22.1 billion.
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Contact Detail:
Capgemini Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remedy Developer
✨Tip Number 1
Familiarise yourself with the BMC Remedy ITSM suite and its functionalities. Understanding the specific modules like Incident Management and Change Management will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former Remedy Developers on platforms like LinkedIn. Engaging in conversations can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Stay updated on the latest trends and updates in ITIL best practices and cloud-based deployments. Showing that you are proactive about your professional development can set you apart from other candidates.
✨Tip Number 4
Prepare for questions regarding security clearance eligibility. Since this role requires SC clearance, being ready to discuss your residency and nationality can help you navigate the application process smoothly.
We think you need these skills to ace Remedy Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with BMC Remedy ITSM suite, including specific projects where you've designed, developed, or maintained applications. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background in Remedy development and understanding of ITIL practices can contribute to enhancing customer platforms and experiences.
Showcase Relevant Certifications: If you have a BMC Remedy ITSM Certification, make sure to mention it prominently in your application. This will demonstrate your commitment to the field and your qualifications for the role.
Prepare for Security Clearance Questions: Be ready to answer questions regarding your eligibility for Security Check (SC) clearance. Familiarise yourself with the requirements, such as your residency history in the UK, to ensure you can provide accurate information during the application process.
How to prepare for a job interview at Capgemini
✨Showcase Your Technical Skills
Be prepared to discuss your experience with BMC Remedy ITSM and any relevant certifications. Highlight specific projects where you've designed, developed, or customised applications, and be ready to explain the impact of your work on business processes.
✨Understand the ITIL Framework
Since the role requires an understanding of ITIL best practices, brush up on key concepts and be ready to discuss how you've applied them in previous roles. This will demonstrate your ability to align with the company's operational standards.
✨Emphasise Collaboration Skills
Given the collaborative nature of the role, share examples of how you've worked effectively within cross-functional teams. Discuss any experiences where you’ve integrated Remedy with other enterprise applications, showcasing your teamwork and communication skills.
✨Prepare for Security Clearance Questions
As security clearance is a requirement, be ready to answer questions about your residency and nationality. Familiarise yourself with the criteria for SC clearance to ensure you can confidently address any related queries during the interview.
