PROGRAMME MANAGER - SR. MANAGER

About the Job you are considering: Purpose of the Role as a Programme Manager is to lead and manage complex change programmes ensuring delivery on time within scope and budget and in compliance with regulatory requirements and internal policies. This role drives strategic transformation initiatives including platform migration, digital issuance, tokenization, scheme certifications while embedding robust governance, risk management and change adoption across the enterprise.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your Role:

• Programme Delivery: Manage end to end delivery of Issuing Transformation projects ensuring scope timelines budget and quality standards are met.
• Planning Governance: Develop and maintain integrated programme plans, resource models and governance frameworks aligned to strategic objectives.
• Stakeholder Engagement: Communicate effectively with senior management, project teams and external partners, processors, schemes, vendors to ensure alignment and transparency.
• Team Leadership: Manage project teams and vendor resources ensuring capability, capacity and clarity of roles to deliver programme objectives.
• Budget Management: Control programme budgets, track variances and ensure financial discipline.
• Risk & Compliance: Identify, assess and mitigate risks, assumptions, issues and dependencies; ensure adherence to regulatory and internal control frameworks.
• Reporting: Produce accurate timely reports on progress, risks and benefits realization for SteerCo and executive stakeholders.
• Change Adoption: Facilitate training, communications and operating model changes to embed new processes and technology into BAU.

Expectations:

• Strategic Contribution: Shape strategy, define requirements and recommend solutions for Issuing Transformation plan resources budgets and policies.
• Leadership: Demonstrate LEAD behaviours, listen, be authentic, energise, inspire, align across the enterprise, develop others.
• Risk Control: Own risk management and strengthen controls within programme scope; escalate breaches promptly.
• Collaboration: Build strong partnerships across business and technology functions, influence decisions and align priorities.
• Analytical Leadership: Apply sophisticated analytical thinking to define problems, evaluate alternatives and develop innovative solutions.
• People Development: If managing a team, define roles, coach talent and contribute to performance and pay decisions; if an individual contributor, act as SME guiding technical direction and mentoring others.

Your Skills:

• You should have experience with 8-12 years in payments issuing transformation programmes including platform migrations and scheme certifications.
• Strong knowledge of card issuing lifecycle, BIN management, tokenization, VTSMDES EMV 3DSSCA fraud disputes personalization fulfilment.
• Proven ability to manage multi-vendor delivery and regulatory compliance.
• Expertise in hybrid delivery Agile stage gate and large-scale change governance.
• Exceptional stakeholder management and influencing skills at senior levels.

Skills Competencies:

• Programme leadership and governance.
• Payments technology and integration APIs, microservices.
• Risk and control frameworks.
• Vendor and commercial management.
• Tools: JIRA, MS Project, Power BI, Confluence.

We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.

Make It Real (what does it mean for you): You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. We see wellbeing initiatives including trained Mental Health Champions and wellbeing apps such as Thrive and Peppy. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's "learning for life" mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more.

You will be joining one of the World's Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini: Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.