PMO Manager

We are looking for an experienced PMO Manager to join the CIS PMO team. The team supports multiple client engagements and provides scalable, high-quality PMO services that strengthen delivery control, insight, and decision-making.

The PMO Manager will lead PMO activity for an engagement or work within a client delivery environment to enhance existing capability. The role combines hands-on delivery, stakeholder engagement and team leadership, with responsibility for establishing proportionate governance and ensuring PMO services meet the needs of the programme, account, and client.

CIS PMO is part of the Engagement Management community. We support Engagement Managers, programme, transition and project leaders across a range of assignments.

Hybrid working

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

• Financial management
• Planning and schedule coordination
• Performance reporting and insight
• Resource and capacity management
• Change control
• RAID and dependency management
• Governance and assurance support
• Stakeholder communications
• Internal and client onboarding
• PMO administration and knowledge management

Key Responsibilities

• Lead the PMO service for an engagement, programme or client assignment, agreeing priorities, standards and ways of working with delivery leadership.
• Establish and maintain fit-for-purpose governance, controls, reporting rhythms and decision-making forums.
• Provide clear, accurate and timely management information, highlighting trends, risks, dependencies and actions that require intervention.
• Oversee integrated planning, milestone tracking, resource and capacity management, change control, RAID management and governance reporting.
• Support financial governance, including forecasting, budget tracking, project financials, invoicing inputs and appropriate escalation of variances.
• Maintain key programme and account artefacts, including governance models, service manuals, knowledge repositories, onboarding materials and communications.
• Build effective relationships with client and internal stakeholders, adapting the PMO service as delivery needs evolve.
• Lead, support and develop a small PMO team or group of assignees, setting clear expectations and promoting consistent, high-quality delivery.
• Identify opportunities to simplify processes, improve data quality and introduce automation or digital tools where these add value.
• Promote a collaborative, inclusive and continuous-improvement culture across the PMO and wider delivery community.

Your Skills And Experience

• Previous PMO experience within large or complex programmes, portfolios or client environments.
• Experience leading PMO activities and managing or coordinating small teams.
• Strong knowledge of project and programme controls, including governance, planning, reporting, RAID, change, resource and financial management.
• Good analytical and numerical capability, with the confidence to interpret data and turn it into clear management insight.
• Excellent written and verbal communication skills, with the ability to explain complex issues clearly to different audiences.
• Confident stakeholder management, including the ability to challenge constructively, influence decisions and escalate appropriately.
• Proactive, organised and able to manage competing priorities in a fast-paced delivery environment.
• Sound judgement, problem-solving skills and a strong focus on quality and outcomes.
• Competence in Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, Teams and SharePoint, plus experience using Microsoft Project or an equivalent planning tool.

Desirable Experience

• Client-facing delivery experience.
• Advanced Excel capability, including pivot tables, data analysis and automation.
• Experience with Jira or other work-management and reporting tools.
• Experience improving PMO processes through automation, workflow tools, dashboards or AI-enabled solutions.
• Relevant project, programme or PMO qualification or professional accreditation.

Personal qualities

• Collaborative and comfortable working independently when required.
• Adaptable, resilient and willing to work across a varied range of priorities.
• Self-motivated, accountable and committed to continuous learning.
• Inclusive leader who supports development, wellbeing and high performance.
• Commercially aware and focused on delivering value for clients and the business.

Additional Information

The successful candidate will be expected to work flexibly across internal and client environments. Security clearance will be required.

We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role.

Your security clearance and pre-employment checks To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Make it real – what does it mean for you? Flexibility to work your way You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing

You'd be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

Shape your path

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Shared energy

You'll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do.

Why should you consider Capgemini?

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.

About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology, and people.