Capgemini seeks a dedicated onsite IT service desk professional at Heathrow. You will be the first point of contact for customers, resolving incidents to SLA and guiding users through best practices.
You will document knowledge base articles and help manage hardware via CMDB and Active Directory, working with ServiceNow and Intune. Strong communication and calm decision-making are essential to thrive in a busy environment.
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Onsite IT Support Engineer - Heathrow employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
