Capgemini in London is seeking a capable IT service desk professional to be the first point of contact for customers, delivering high-quality support onsite five days a week. You will engage with users, respond to incidents and service requests, and guide users with best practices, leveraging ServiceNow and Intune to resolve issues to SLA.
You will manage hardware assets, work with CMDB and Active Directory, and collaborate with technical teams to ensure smooth operations.
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On-Site IT Engineer — Customer Support (London) employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
