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- Tasks: Lead transformative projects using cutting-edge technology to enhance business operations.
- Company: Join Capgemini, a global leader in tech and business transformation.
- Benefits: Enjoy competitive pay, diverse teams, and opportunities for personal growth.
- Why this job: Make a real impact by helping clients innovate and grow sustainably.
- Qualifications: 9+ years in finance with strong O2C process knowledge; project leadership experience required.
- Other info: Dynamic work environment with a focus on continuous improvement and innovation.
The predicted salary is between 43200 - 72000 ÂŁ per year.
O2C Business Transformation Manager – Capgemini
As an integral part of Capgemini’s IFAO Project & Consulting Team, you will help guide our clients toward large‑scale transformations using automation and technology solutions at the forefront of innovation in the Order‑to‑Cash (O2C) area. You will shape the future of business operations for large clients and take responsibility for fine‑tuning and orchestrating technology‑enabled transformation projects.
Your role
- Participate in the process and technology transformation projects within Finance, supporting Transformation Consultants and Transformation Managers in successful development of agreed project deliverables for internal as well as for external clients.
- Participate in projects that may be related to target operating model design, process design, process and technology maturity assessment, benchmarking, GBS/SSC set up, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, training delivery, change management and similar.
- Apply in practice different process improvement methodologies (e.g., Lean Six Sigma, DGEM Benchmarking, ESOAR) to the area of expertise for continuous improvement and transformation purposes.
- Operate as a Subject Matter Expert and trusted advisor for client within the area of expertise. Keep abreast of technology developments, their strengths and weaknesses and suggest process and technology related improvements within the given area of expertise.
- Act as a Stream Lead or Project Lead, having full accountability for high‑quality deliverables with minimum guidance. Bear the full accountability for all project deliverables, as well as own personally certain deliverables that could be related to documentation of identified process challenges, potential improvements and benefits, report out, or business cases. Conduct quality assurance on the deliverables developed by junior team members. Manage and coach other members of the project team.
- Analyze data and information received from client, utilize your process and technology expertise to provide improvement recommendations to steer clients in their transformation journey.
Additional requirements for this role are to have experience in one or more of the below areas with an understanding of the processes and the integration requirements in the supply chain flowing from demand forecasting—qualitative and quantitative supply/demands (volume and value), IBP (category and customer plans), scenario planning with strategic and operational execution, into logistics/transportation (primary/secondary/warehousing) and stock movements into the Order‑to‑Cash cycle.
Your Skills and Experience
- Proven experience (at least 9 years) and strong process knowledge within finance following areas: Order‑to‑Cash (O2C) – Order Management, Billing, Credit Management, Cash Application, Collections, Disputes.
- Proven experience working preferably in FMCG (CPG) (at least 2‑3 years).
- Proven experience in one of the following roles: Project Stream Lead / Solution Lead for at least 3 years with accountability for project deliverables, team, timeline.
- Experience in process documentation (process flows, narratives, operating procedures, control frameworks) preparation.
- Experience in process mapping in Visio, Business Optix, Signavio (or similar) including BPMN notation awareness.
- Continuous improvement, client value and innovation mindset with proven benefits delivered.
- Good communication and presentation skills. Ability to articulate the recommended solution clearly in presentation form.
- Experience in leading & facilitating workshops and meetings.
- Experience in leading roles & positions on project‑type work/assignments, with frequent client interactions (workshops, presentations, trainings).
- Knowledge and hands‑on experience in at least one of the ERPs: S/4HANA, SAP ECC or Oracle.
- Very good understanding and/or implementation experience of non‑ERP process supporting tools within C2C area of expertise (e.g., BlackLine, HighRadius, Serrala SaaS Platforms).
- Good understanding of Intelligent Automation and Robotics Process Automation capabilities including Gen‑AI & agentic technologies.
- Very good understanding and experience in GBS/SSC/BPO operating models & industry.
- Process and technology benchmarking assessment experience.
- Ability to articulate the business case for change / implementation of recommended solution.
- Good level of consulting skills including hypothesis‑driven analysis, collaborative meeting management, data collection & diagnostics, storytelling & storyboarding.
- Demonstrate proactiveness and self‑reliant approach to work with limited supervision.
- Fluent spoken and written English.
Nice to have
- Implementation experience of ERP tools or non‑ERP process supporting/management tools – hands‑on experience with S/4HANA environment & S/4HANA implementation programs.
- Project management certification.
- Any relevant expertise domain certification, e.g., CIMA, CPA, ACCA, CIPS, CPSM, CSCP (or similar).
- Logistics & Transportation experience would be an asset.
Senior level
- Mid‑Senior level
Employment type
- Full‑time
Job function
- Business Development and Sales
Industries
- IT Services and IT Consulting
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O2C Business Transformation Manager employer: Capgemini
Contact Detail:
Capgemini Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land O2C Business Transformation Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that O2C Business Transformation Manager role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've driven transformation projects in the past. This is your time to shine and show them why you're the perfect fit for their team.
✨Research the Company
Before any interview, do your homework on Capgemini. Understand their values, recent projects, and how they leverage technology for transformation. This will not only impress them but also help you tailor your answers to align with their goals.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Capgemini family.
We think you need these skills to ace O2C Business Transformation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the O2C Business Transformation Manager role. Highlight your relevant experience in finance and transformation projects, and don’t forget to mention any specific tools or methodologies you’ve used that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about transforming businesses and how your skills can help Capgemini achieve its goals. Be sure to connect your past experiences to the responsibilities outlined in the job description.
Showcase Your Achievements: When detailing your experience, focus on achievements rather than just duties. Use metrics where possible to demonstrate the impact of your work, especially in areas like process improvement and client satisfaction. We love seeing how you’ve made a difference!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to our recruitment team. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Capgemini
✨Know Your O2C Inside Out
Make sure you brush up on your Order-to-Cash (O2C) processes. Understand the nuances of each stage, from order management to cash application. Being able to discuss specific challenges and solutions in these areas will show that you're not just familiar with the terminology but can also apply your knowledge practically.
✨Showcase Your Transformation Experience
Prepare to share examples of past transformation projects you've led or contributed to. Highlight your role, the methodologies you used (like Lean Six Sigma), and the outcomes achieved. This will demonstrate your capability to drive change and your understanding of technology's role in business transformation.
✨Be a Problem Solver
Capgemini values innovation and continuous improvement. Think of specific instances where you've identified process inefficiencies and implemented solutions. Be ready to discuss how you analyse data to make recommendations, as this aligns perfectly with the role's requirements.
✨Practice Your Presentation Skills
Since you'll be client-facing, it's crucial to articulate your ideas clearly. Prepare a short presentation on a relevant topic, perhaps a case study from your experience. This will not only showcase your communication skills but also your ability to engage and influence stakeholders effectively.
