Capgemini in the United Kingdom is seeking a SIAM Service Request Analyst to coordinate and support the end-to-end Service Request Management process across a complex multi-supplier environment. The role focuses on delivering requests efficiently within agreed service levels while aligning to business requirements and customer expectations.
You will monitor performance, work with suppliers and internal teams, drive continuous improvement, and provide reports to governance forums.
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SIAM Service Request Specialist in Manchester employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.