Salesforce Architect (B2B Commerce & Loyalty) in Manchester

About the job you’re considering. Capgemini are leading the industry with the use of digital services, enhancing customer experience in CRM, Marketing, business intelligence and Cloud services. Technologies are shaped for Enterprise clients to deliver solutions that provide core, forward-looking platforms for the next generations of business and rapidly enabling our clients' new business opportunities, digital transformation initiatives and making customer relationship operations more relevant to today's world.

Our DCX (Digital Customer Experience) Practice is now recruiting for a high‑calibre individual who can create, propose and mature Salesforce architecture for our clients whilst utilising the in‑place Enterprise Architecture up/down stream of the Salesforce platform.

Hybrid working

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

The responsibilities of your role will include and not be limited to:

• Leading the Architecture and Design of Salesforce Commerce Cloud B2B solutions.
• Providing leadership and guidance to technical and functional team members, including setting best practice guidelines and frameworks.
• Build trusted relationships with key client stakeholders and establishing best practice ways of working with clients.
• Own the design and architectural outputs from initiation to sign off, as well as acting as an escalation point for technical and design challenges.
• Using your knowledge of the ecosystem to recommend solutions best suited to the platform.
• Provide input and steer to project and delivery plans.
• From time to time, support our Sales team to create an Architectural vision for new projects, and business development activities and accelerators.

Your skills and experience

Experience as a Salesforce Architect ideally on Enterprise scale projects across a variety of industries, with specific focus on eCommerce, Loyalty, and Consumer Products and Retail, delivering a significant number of solutions with Salesforce products your primary focus. Comfortable leading the implementation of an Architecture with internal teams and partners, plus senior stakeholders within the client. Significant knowledge of key Salesforce products within an Architecture, primarily SFCC B2B, but having experience of Sales Cloud, Service Cloud, Salesforce Industries (Consumer Products Cloud), and Data Cloud would be an advantage. Experience of working with ISV partner solutions, and in a multi‑platform, multi‑partner delivery environment. Detailed understanding of Salesforce governor limits, and how to work within them when designing an Architecture. Architectural governance processes and practices, including owning artefacts such as decision and assumption logs. Detailed knowledge and advocate of designing declarative solutions within the platform including SFI tooling, LWCs and Flow.

Your security clearance

To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks. There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required. There are other criteria and checks required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

What does ‘Get The Future You Want’ mean for you?

Impactful experiences – You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Competitive total reward package – We realise a Total Reward package should be more than just compensation. At Capgemini we offer a range of core and flexible benefits and have a Peer Recognition Portal called Applaud.

Why you should consider Capgemini

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free‑thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.