Capgemini in the United Kingdom is recruiting a Major Incident Manager to lead investigations, chair incident meetings, and drive outage resolution via workarounds or permanent fixes. You will coordinate with technical leads, manage actions, and ensure completion within SLAs.
This role requires ITIL V3/V4 Foundation, strong client-facing communication, and flexible hours including on-call. Hybrid working across Capgemini offices, client sites and home is supported.
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Hybrid IT Major Incident Lead in Manchester employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
