Capgemini in Manchester is seeking an Incident Manager to join our Service Management team. You will oversee incident resolution, manage documentation, and facilitate cross-functional communication across ITIL towers such as Change, Problem, and Service Desk.
The role involves working across Capgemini offices, client sites and home as part of a hybrid model. As an Incident Manager, you will coordinate incident handling, host management meetings, and ensure progress against service levels, while
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Hybrid Incident Manager – Service Ops & Cross-Functional Lead in Manchester employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
