Project Manager - Cards - Transformation in London

Overview

Purpose of the Role as a "Project Manager" to manage change projects, ensuring delivery on time, within scope and budget, and in compliance with regulatory requirements and internal policies. This role focuses on initiatives such as platform upgrades, digital issuance, tokenization, scheme mandate compliance, and operational improvements to support strategic objectives.

Hybrid working

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

• Lead end-to-end delivery projects, ensuring scope, timelines, budget, and quality standards are met.
• Develop and maintain detailed project plans outlining scope, objectives, timelines, resource requirements, and dependencies.
• Communicate effectively with senior management, project teams, and external partners (processors, vendors) to ensure alignment and transparency.
• Manage project teams and vendor resources, ensuring appropriate skills and capacity to deliver objectives.
• Track and manage project budgets, ensuring financial discipline and timely reporting of variances.
• Identify, assess, and mitigate risks, assumptions, issues, and dependencies; maintain RAID logs and escalate as needed.
• Produce accurate, timely reports on progress, risks, and benefits realization for governance forums.
• Facilitate training, communications, and process updates to embed new issuing capabilities into BAU operations.

Expectations

• Advise stakeholders on complex issues, contribute to policy development, and influence decision-making for transformation projects.
• Demonstrate LEAD behaviours - Listen & be authentic, Energise & inspire, Align across the enterprise, Develop others.
• Take ownership for managing risk and strengthening controls within project scope; develop new policies/procedures where needed.
• Work closely with Product, Technology, Operations, and Risk to ensure alignment with business strategy.
• Perform complex analysis of data and operational impacts; develop creative solutions to meet transformation goals.
• Communicate complex and sensitive information clearly; influence stakeholders to achieve outcomes.
• Set objectives, coach team members, and contribute to performance and reward decisions.

Your Skills

You should have experience with:

• 6-10+ years in Project Management with experience in transformation initiatives.
• Strong understanding of card issuing lifecycle: BIN management, tokenization (VTS/MDES), EMV, 3DS/SCA, fraud/disputes, personalization, fulfilment.
• Proven ability to manage vendor delivery and scheme compliance (Visa/Mastercard mandates).
• Familiarity with regulatory frameworks (PCI DSS, PSD2, FCA) and operational resilience requirements.
• Experience in hybrid delivery (Agile + stage-gate) and large-scale change governance.

Skills & Competencies

• Project management and governance.
• Payments technology and integration (APIs, microservices).
• Risk and control frameworks.
• Vendor and stakeholder management.

Tools: JIRA, MS Project, Power BI, Confluence.

Desirable Certifications: PMP/Prince2, SAFe, ITIL.

Experience with major processors (TSYS, Fiserv, Marqeta) and scheme mandates.

Disability statement

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.

Make It Real

You would be joining an accredited Great Place to Work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for achieving our organisational ambitions.

We have trained Mental Health Champions across each of our business areas and have invested in wellbeing apps such as Thrive and Peppy.

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's learning for life mindset, with training opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and more.

You will be joining one of the World's Most Ethical Companies, as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day.

Why you should consider Capgemini

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.