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- Tasks: Lead data-driven projects to enhance customer experiences using analytics and AI.
- Company: Join frog, part of Capgemini Invent, a leader in customer-centric innovation.
- Benefits: Flexible work culture, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by transforming data into meaningful customer experiences.
- Qualifications: Extensive experience in customer behaviour analytics and strong leadership skills.
- Other info: Be part of a vibrant community that values curiosity, collaboration, and creativity.
The predicted salary is between 54000 - 84000 ÂŁ per year.
Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer‑centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We are inventing the future of customer experiences by delivering market‑defining business models, products, services, brand engagements and communications.
Joining frog means you will be joining the "pond," a global network of studios, each with a thriving in‑person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community and the world at large.
Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lens of customer experience. You will work at the intersection of our solutions focusing on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you are passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference.
An Overview Of The Role: We are seeking a highly skilled Senior Manager with hands‑on experience. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Who has strong Commercial experience with a proven track record, driving growth, senior leadership, management, c‑suite relationships, focus on building RFPs RFP/RFIs, drafting SOWs, costing up engagements and client negotiation.
What We Look For:
- Skilled experienced manager working in a consultancy or agency environment, supporting clients through guiding them on how to address their challenges using data, analytics and AI.
- CX Data Expert - A leading subject matter expert in one (or more) of the following areas: data driven marketing, marketing/media measurement, customer/consumer research, digital journey optimisation, personalisation, MarTech, CRM/loyalty analytics, CDPs and AI applications within CX.
- Strong Delivery Leadership - Experience leading cross‑functional teams to understand business challenges and create valuable products and/or solutions such as insight solutions (including BI reporting suites), MarTech/data driven CX solutions or ML/AL solutions (including predictive, forecasting, classification and deep learning models).
- Project Management Excellence - Proven project management experience, including planning, execution, and successful delivery of Analytics and AI/ML POCs, MVPs and production‑grade solutions.
frog - Customer Data Analytics -Senior Manager in London employer: Capgemini
Contact Detail:
Capgemini Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land frog - Customer Data Analytics -Senior Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your experience in customer behaviour analytics and data-driven marketing. When you get the chance to chat with potential employers, share these examples to demonstrate how you can make an impact at frog.
✨Tip Number 3
Prepare for interviews by researching frog’s culture and values. Understand their focus on customer experience and data-driven solutions. Tailor your responses to show how your background aligns with their mission and how you can contribute to their innovative projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the frog team and making your mark in the world of data and AI consulting.
We think you need these skills to ace frog - Customer Data Analytics -Senior Manager in London
Some tips for your application 🫡
Show Your Passion for Data: When you're writing your application, let your enthusiasm for data and AI shine through! We want to see how you've used data to create smarter experiences in the past. Share specific examples that highlight your skills and passion for customer experience.
Tailor Your Application: Make sure to customise your application for the Senior Manager role at frog. Highlight your experience in customer behaviour analytics and any relevant projects you've led. We love seeing how your unique background aligns with our mission to improve human experiences!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant community at frog!
How to prepare for a job interview at Capgemini
✨Know Your Data Inside Out
Make sure you’re well-versed in customer behaviour analytics and the latest trends in data-driven marketing. Be prepared to discuss specific examples of how you've used data to drive growth or improve customer experiences in your previous roles.
✨Showcase Your Leadership Skills
As a Senior Manager, you'll need to demonstrate your ability to lead cross-functional teams. Prepare anecdotes that highlight your experience in managing projects, guiding teams through challenges, and delivering successful outcomes.
✨Understand Their Culture
Frog values curiosity, collaboration, and positivity. Familiarise yourself with their culture and be ready to share how your personal values align with theirs. This will show that you’re not just a fit for the role, but also for the team.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about past challenges you've faced in consultancy or agency environments and how you approached them using data and analytics to create solutions.
