CRM Transformation Strategist: Elevate CX & Growth in London
CRM Transformation Strategist: Elevate CX & Growth

CRM Transformation Strategist: Elevate CX & Growth in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Optimise client CRM strategies and enhance customer engagement through innovative solutions.
  • Company: Leading global transformation partner with a focus on collaboration and growth.
  • Benefits: Flexible work environment, competitive salary, and opportunities for professional development.
  • Why this job: Make a real impact on customer experience and drive growth for clients.
  • Qualifications: Experience in CX and CRM transformation, with knowledge of Salesforce and Microsoft Dynamics.
  • Other info: Dynamic role with excellent career advancement opportunities.

The predicted salary is between 36000 - 60000 £ per year.

A leading global transformation partner is seeking a CRM Strategy Transformation Consultant to optimize client CRM strategies and improve customer engagement. The ideal candidate will have experience in CX and CRM transformation, with hands-on knowledge of CRM platforms like Salesforce and Microsoft Dynamics. The role involves collaborating closely with clients, designing solutions, and enhancing stakeholder engagement in a dynamic and flexible work environment.

CRM Transformation Strategist: Elevate CX & Growth in London employer: Capgemini

As a leading global transformation partner, we pride ourselves on fostering a dynamic and flexible work environment that empowers our employees to thrive. Our commitment to professional growth is evident through tailored development programmes and collaborative projects that enhance both individual and team capabilities. Join us to be part of a culture that values innovation, creativity, and meaningful client engagement, all while working with cutting-edge CRM technologies in a supportive atmosphere.
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Contact Detail:

Capgemini Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Transformation Strategist: Elevate CX & Growth in London

✨Tip Number 1

Network like a pro! Reach out to folks in the CRM and CX space on LinkedIn. Join relevant groups, participate in discussions, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your skills! Create a portfolio or case studies showcasing your previous CRM transformation projects. Highlight your hands-on experience with platforms like Salesforce and Microsoft Dynamics. This will give potential employers a clear picture of what you can bring to the table.

✨Tip Number 3

Tailor your approach! When reaching out to companies, make sure to customise your message to reflect their specific needs in CRM strategy and customer engagement. Show them that you understand their challenges and how you can help solve them.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s elevate CX and growth together!

We think you need these skills to ace CRM Transformation Strategist: Elevate CX & Growth in London

CRM Strategy Development
Customer Experience (CX) Transformation
Salesforce
Microsoft Dynamics
Stakeholder Engagement
Solution Design
Collaboration Skills
Flexibility in Work Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the CRM Transformation Strategist role. Highlight your hands-on knowledge of CRM platforms like Salesforce and Microsoft Dynamics, as well as any relevant CX transformation projects you've worked on.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM strategies and how you can elevate customer engagement. Be sure to mention specific examples of your past successes in similar roles.

Showcase Collaboration Skills: Since this role involves working closely with clients, emphasise your ability to collaborate effectively. Share examples of how you've designed solutions in partnership with stakeholders and improved engagement in previous positions.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the quickest way for us to see your application and get you into the process. Don’t miss out!

How to prepare for a job interview at Capgemini

✨Know Your CRM Platforms

Make sure you brush up on your knowledge of CRM platforms like Salesforce and Microsoft Dynamics. Be ready to discuss how you've used these tools in past roles to enhance customer engagement and drive growth.

✨Showcase Your CX Experience

Prepare specific examples of how you've transformed customer experiences in previous positions. Highlight any metrics or outcomes that demonstrate your impact, as this will resonate well with the interviewers.

✨Collaborative Mindset

Since the role involves working closely with clients, be prepared to discuss your approach to collaboration. Share examples of how you've successfully partnered with stakeholders to design effective solutions.

✨Adaptability is Key

In a dynamic work environment, adaptability is crucial. Think of instances where you've had to pivot your strategy or approach based on client needs or market changes, and be ready to share those stories.

CRM Transformation Strategist: Elevate CX & Growth in London
Capgemini
Location: London

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