Capgemini in the United Kingdom is seeking a CSI Manager to drive continual service improvement across the SIAM ecosystem. You will work with client teams and external suppliers to identify opportunities for improvement, implement best practices, and ensure IT services align with business objectives.
The role requires strong ITIL knowledge, analytical skills, the ability to influence supplier behaviour, and experience with Lean, Six Sigma or Agile.
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IT Service Improvement Lead (CSI & SIAM) employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
