Capgemini in Inverness seeks a Senior Out of Hours Analyst to provide operational control across the Out of Hours service. You will act as a senior point of coordination on shift, ensure incidents are escalated and progressed, and support analysts during peak periods.
You’ll collaborate with technical support teams, suppliers and stakeholders to safeguard service availability and drive continual improvement, while adhering to defined processes and quality standards.
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Senior Out-of-Hours Incident Lead in Inverness employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
