Senior Microsoft Identity Management Engineer - Inverness

This role can be based onsite in EITHER Manchester OR Inverness 5 days per week.

Role Overview

We are seeking an experienced Senior IDAM Engineer to provide L2/L3 support for a highly customised Microsoft Identity Manager (MIM) environment within a secure enterprise estate. The successful candidate will play a key role in supporting critical identity lifecycle management services, maintaining integrations across multiple identity platforms, and ensuring the stability, security, and performance of core IAM services. Working closely with security, infrastructure, and operational teams, you will investigate complex identity-related issues, support service improvements, and contribute to the ongoing evolution of the organisation's identity management capability.

Your role

• Provide L2/L3 support for a highly customised Microsoft Identity Manager (MIM) environment.
• Support and maintain identity lifecycle management, provisioning and synchronisation services.
• Troubleshoot and resolve complex identity and access management incidents.
• Perform root cause analysis and implement permanent fixes for recurring issues.
• Support integrations across Active Directory, Microsoft Entra ID and associated identity platforms.
• Maintain technical documentation, operational procedures and support runbooks.
• Contribute to service improvement, automation and platform optimisation initiatives.

Your skills and experience

• Extensive hands-on experience supporting Microsoft Identity Manager (MIM) within enterprise environments.
• Strong experience supporting highly customised MIM implementations and resolving complex technical issues.
• Proven experience providing L2/L3 operational support within business-critical IAM environments.
• Strong knowledge of Identity and Access Management principles, including Joiner, Mover and Leaver processes, Identity Lifecycle Management and Access Governance.
• Strong experience with Active Directory, Microsoft Entra ID and hybrid identity environments.
• PowerShell scripting experience and the ability to review and troubleshoot C#/.NET code used within MIM customisations.
• Strong analytical and troubleshooting skills, with experience resolving complex identity provisioning, synchronisation and access management issues.

Desirable Skills

• Experience supporting Okta, BeyondTrust or other enterprise identity platforms.
• Experience supporting Privileged Access Management (PAM) solutions.
• Knowledge of CyberArk, SailPoint or Microsoft Identity Governance capabilities.
• Experience working within secure, regulated or highly controlled environments.

We are a Disability Confident Employer. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Governments Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process.

Your security clearance and pre-employment checks

If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Your wellbeing

You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained Mental Health Champions across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Shape your path

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's learning for life mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Shared energy

You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.

Why should you consider Capgemini?

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.