Capgemini is seeking a Service Centre Manager in the UK to lead the delivery of services, ensuring SLA adherence and strong stakeholder engagement. You will manage Resolver Teams, drive staff development, and maintain effective client relations across Capgemini and client contacts.
You will operate in a hybrid working model with a focus on resilience, wellbeing, and continuous improvement, reporting to the Service Centre Manager and complying with pre-employment checks and security requirements.
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Hybrid Tech Service Centre Operations Leader in Inverness employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.