Capgemini is seeking an experienced Service Centre professional to lead Resolver Teams and deliver services against SLAs in a hybrid working environment in the UK.
You will develop, manage and maintain client relationships, escalate operational issues, and drive continuous service improvements, mentoring Team Leaders and developing staff while ensuring security checks are completed for new joiners.
#J-18808-Ljbffr
Hybrid Service Operations Leader in Inverness employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
