Customer Experience Transformation Architect

A leading global consulting firm seeks a Customer Service Transformation Consultant to enhance client operations. The role focuses on optimising customer service strategies and leveraging technology for improved engagement. Ideal candidates will possess consulting experience, knowledge of CRM platforms, and a passion for innovation in customer care. This position is based in London but requires flexibility for assignments. Join us to drive impactful change in customer service and engagements. #J-18808-Ljbffr