Capgemini is seeking an experienced Contact Centre SME (NICE) to spearhead GTM and growth in the Financial Services practice. You will lead opportunities, engage technology partners, and influence senior stakeholders on CX, AI, automation and cloud CCaaS strategies.
The role requires deep expertise across NICE CXone, Genesys Cloud, Amazon Connect and other CCaaS platforms, with a track record of revenue growth and strategic collaborations across Capgemini and partners.
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Contact Centre SME & GTM Leader employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
