ERP Program Senior Manager in Chester

This job is with Capgemini, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

As an ERP Program Manager at Capgemini Invent, you will be responsible for leading complex ERP transformation initiatives that drive significant business value for our clients. You will oversee the strategic direction and execution of ERP programs, ensuring alignment with organizational goals and delivery of high-quality outcomes. Your ability to navigate multifaceted project requirements and manage diverse stakeholder expectations will be critical to the success of these initiatives.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal Contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & Development – Training to support your career development and the skills demand within the company, certifications etc.

Your Profile

In this role, you will play a key role in:

• Comprehensive Budget Analysis and Financial Acumen: Expertise in developing, managing, and analyzing program budgets, ensuring financial accountability and alignment with organizational goals. Ability to conduct cost-benefit analyses, forecast financial impacts, and identify funding opportunities while mitigating financial risks throughout the ERP lifecycle.
• Advanced Program Management Skills: Proficient in applying advanced program management methodologies (such as Agile, Waterfall, or Hybrid) to oversee multi-faceted ERP projects. This includes creating detailed project plans, defining milestones, managing timelines, and ensuring compliance with best practices and organizational standards.
• Scope Assessment and Challenge: Strong capability to critically assess and challenge project scope, ensuring that all requirements are aligned with strategic objectives. Ability to facilitate scope definition workshops, manage scope creep, and implement change control processes to maintain focus on project deliverables.
• Risk Management and Mitigation: Expertise in identifying, analyzing, and mitigating risks associated with ERP implementations. Develop and implement risk management strategies that address potential challenges (technical, operational, and organizational) while ensuring business continuity and project success.
• Cross-Functional Collaboration and Leadership: Proven ability to lead and collaborate with cross-functional teams, including IT, finance, operations, and HR, to ensure cohesive program execution. Strong interpersonal skills to foster collaboration, resolve conflicts, and align diverse stakeholders around common objectives.
• Performance Measurement and Continuous Improvement: Experience in establishing key performance indicators (KPIs) and metrics to measure program success and effectiveness. Ability to analyze performance data, gather insights, and drive continuous improvement initiatives to enhance program outcomes and client satisfaction.
• Change Management Expertise: Strong understanding of change management principles and practices in the context of ERP implementations. Ability to develop and execute change management strategies that facilitate user adoption, minimize resistance, and ensure that stakeholders are engaged and supported throughout the transformation journey.
• Leading ERP Transformation Programs: Manage end-to-end ERP program delivery, including planning, execution, and monitoring of projects across various stages of the ERP lifecycle, ensuring alignment with client objectives and industry best practices.
• Stakeholder Management: Engage with executive leadership, cross-functional teams, and external partners to define program scope, objectives, and success criteria, while facilitating effective communication and collaboration throughout the program lifecycle.
• Complex Requirements Analysis: Collaborate with clients to identify and articulate complex business requirements, translating them into actionable ERP solutions that enhance operational efficiency, accuracy, and compliance across financial, supply chain, and operational functions.
• Delivery Standards and Quality Assurance: Establish and enforce rigorous delivery standards, methodologies, and governance frameworks to ensure high-quality project outcomes, risk management, and adherence to timelines and budgets.
• Change Management and Training: Develop and implement change management strategies to facilitate smooth transitions to new ERP systems, including stakeholder training, user adoption initiatives, and post-implementation support to drive sustainable improvements.

At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability, and meet the minimum essential criteria for the role.