Capgemini is seeking an experienced CCaaS Solution Architect to lead pre-sales and design end-to-end CX solutions for public and private sector clients. You will own solution responses, validate architectures, and ensure security and performance across NiCE CXone and other CCaaS platforms.
The role involves executive presentations and guiding teams through implementation and handover. You will work within Capgemini’s inclusive culture, collaborating with cross-functional stakeholders and driving
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CCaaS Solutions Architect – Pre-Sales & CX Innovation employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
