Capgemini is seeking an L2 Unified Communications Support Engineer to provide on-site technical support for IP telephony, UC, and contact centre services in a multi-site UK environment. The role focuses on diagnosing complex issues, performing diagnostics, and implementing documented workarounds with escalation to Level 3 when required.
You will work in Stevenage, Portsmouth or Newport, handling incidents, collecting evidence, and supporting critical communications platforms such as Cisco CUCM,
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Unified Communications L2 Engineer: Cisco CUCM/UCCX in Cardiff employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
