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- Tasks: Design and develop solutions for managing chargeback disputes in banking systems.
- Company: Capgemini is a global leader in tech-driven business transformation with over 360,000 team members worldwide.
- Benefits: Enjoy professional development, accelerated career progression, and a flexible benefits package tailored to you.
- Why this job: Join a collaborative culture that values innovation and helps businesses become more agile and successful.
- Qualifications: Proficiency in programming, cloud platforms, and experience in the financial industry are essential.
- Other info: Capgemini promotes inclusivity and encourages applications from diverse backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Location: London, UK
Overview: The Chargeback SME/Architect is responsible for designing and developing solutions to manage chargeback disputes within the bank's systems. This role requires comprehensive knowledge of chargeback regulations, dispute resolution processes, and fraud prevention, along with strong analytical skills, attention to detail, and effective communication with various stakeholders.
About The Role:
- Understanding of Regulations: Possess in-depth understanding of chargeback regulations, dispute codes, and processes for both card networks (Visa, Mastercard, etc.).
- Analytical Skills: Analyze chargebacks, identify trends, and develop strategies to minimize future occurrences.
- Solution Design and Implementation: Develop systems and processes for handling chargeback disputes, including data analysis, risk assessment, and workflow automation. Utilize programming languages (e.g., Java), databases, and cloud platforms (e.g., AWS) to build scalable and secure solutions.
- Compliance and Governance: Ensure adherence to regulatory requirements, security standards, and internal governance processes.
- Stakeholder Management: Collaborate with business teams, technical teams, and vendors to understand requirements and deliver solutions.
- Problem-Solving: Analyze issues, identify root causes, and develop effective solutions to resolve chargeback disputes.
- Performance Monitoring and Optimization: Monitor system performance, identify areas for improvement, and optimize solutions for efficiency and cost-effectiveness.
Technical Skills:
- Proficiency in programming, database management, and cloud platforms.
- Financial Industry Knowledge: Experience with payments, banking, and chargeback processes.
- Cloud Computing Experience: Experience with AWS or other cloud platforms.
- Project Management Skills: Ability to manage projects, timelines, and budgets.
- Communication and Collaboration Skills: Effective communication with stakeholders, technical teams, and vendors.
- Analytical and Problem-Solving Skills: Ability to analyze complex data, identify issues, and develop solutions.
About Capgemini: Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries.
What We'll Offer You: Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It’s all on offer at Capgemini. And although collaboration is at the core of the way we work, we also recognise everyone’s needs with a flexible benefits package you can tailor to suit you.
Inclusion: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients.
CAPA - Enterprise Architect employer: Capgemini
Contact Detail:
Capgemini Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CAPA - Enterprise Architect
✨Tip Number 1
Familiarise yourself with the latest chargeback regulations and dispute resolution processes. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the complexities of the role.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've previously identified trends in data and developed strategies to address them. Be ready to discuss these experiences during networking opportunities or interviews.
✨Tip Number 3
Connect with professionals in the financial industry, especially those who have experience with chargebacks. Networking can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Brush up on your technical skills, particularly in programming languages like Java and cloud platforms such as AWS. Consider working on a small project that showcases your ability to design and implement solutions relevant to chargeback management.
We think you need these skills to ace CAPA - Enterprise Architect
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Enterprise Architect position. Familiarise yourself with chargeback regulations, dispute resolution processes, and the technical skills required.
Tailor Your CV: Customise your CV to highlight relevant experience in chargeback management, programming languages like Java, and cloud platforms such as AWS. Emphasise your analytical skills and any project management experience that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills and experiences make you a perfect fit. Mention specific examples of past projects or achievements that demonstrate your problem-solving abilities and stakeholder management skills.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Enterprise Architect role.
How to prepare for a job interview at Capgemini
✨Know Your Chargeback Regulations
Make sure you have a solid understanding of chargeback regulations and dispute codes. Be prepared to discuss how these regulations impact the solutions you design and implement.
✨Showcase Your Analytical Skills
Be ready to demonstrate your analytical skills by discussing past experiences where you identified trends in chargebacks or developed strategies to minimise them. Use specific examples to illustrate your problem-solving abilities.
✨Highlight Technical Proficiency
Since this role requires programming and cloud computing skills, be prepared to talk about your experience with languages like Java and platforms like AWS. Consider sharing projects where you successfully implemented technical solutions.
✨Emphasise Stakeholder Collaboration
Effective communication with various stakeholders is key. Prepare to discuss how you've collaborated with business and technical teams in the past to deliver successful solutions, highlighting your ability to understand and meet diverse requirements.
