Capgemini UK is seeking a Senior Product Architect to lead the architecture of our AI-native IT operations product, a unified workspace for escalated incidents, changes and requests. This role blends ITSM, automation, AI governance and knowledge/data architecture to shape a coherent product.
You will define end-to-end architecture for multi-tenant incident/change/request management, design an orchestration layer for deterministic workflows and agentic orchestration, and drive executive-level
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Senior AI-Driven IT Operations Architect in Birmingham employer: Capgemini
Capgemini is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a hybrid working model, employees enjoy the flexibility of blending office, client site, and home working, while also benefiting from extensive growth opportunities and professional development within the Capital Markets sector. Join us to be part of a team that values governance excellence and empowers you to make a meaningful impact in complex programme environments.
