Service Designer (SC Cleared) - Consultant - Digital Excellence
Service Designer (SC Cleared) - Consultant - Digital Excellence

Service Designer (SC Cleared) - Consultant - Digital Excellence

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design user-centric digital services and products, from ideation to testing.
  • Company: Capgemini Invent is a global leader in consulting and digital transformation.
  • Benefits: Enjoy flexible working, extensive training, and a commitment to diversity and inclusion.
  • Why this job: Join a collaborative community driving innovation and making a real impact.
  • Qualifications: Experience in service design, knowledge of GDS standards, and strong stakeholder management skills required.
  • Other info: Base locations include London, Manchester, or Glasgow with competitive benefits.

The predicted salary is between 43200 - 72000 £ per year.

Join to apply for the Service Designer (SC Cleared) – Consultant – Digital Factory role at Capgemini Invent

About Capgemini Invent

At Capgemini Invent, we believe difference drives change. As transformation consultants, we blend strategic, creative, and scientific capabilities, collaborating with clients to deliver innovative solutions. Join us to drive transformation tailored to current and future challenges, informed by science and data, enhanced by creativity and technology.

Your Role

As a Service Designer, you\’ll be part of our Digital Factory community, passionate about user-centered design, critical thinking, and building digital services and products. You\’ll champion inclusive design, ensuring accessibility and advocating for principles throughout project lifecycles. Working with major clients across sectors, you\’ll have opportunities for growth and development.

Key Responsibilities

  1. Maximize value from service design from inception to application.
  2. Support end-to-end service design processes, from ideation to testing.
  3. Champion user-centricity using various tools and methods.
  4. Work on innovative ideas alongside solution teams.
  5. Identify and lead improvements using current and emerging trends, influencing various stakeholders.

Additional Opportunities

Contribute to business development, internal initiatives, and learning & development activities, including proposals, campaigns, whitepapers, training, and certifications.

Candidate Profile

  • Experience in service design, working independently.
  • Knowledge of GDS standards and applying design principles.
  • Ability to produce service design artefacts like user journeys, personas, blueprints.
  • Awareness of accessibility barriers for diverse users.
  • Experience facilitating workshops and design sprints.
  • Strong visualization and storytelling skills.
  • Experience working in agile, cross-functional teams.
  • Excellent stakeholder management and prioritization skills.
  • Eligible for SC (Security Check) clearance.

What We Offer

Recognition as a top UK workplace, exposure to high-profile projects, extensive training and certifications, a collaborative environment, and a commitment to diversity and inclusion. Flexible working arrangements and a focus on wellbeing are integral to our culture.

Additional Information

Base locations include London, Manchester, or Glasgow, with flexibility for assignment locations. A competitive benefits package and the requirement to prove right to work in the UK are provided.

About Capgemini

We are a global leader in consulting, technology, and digital transformation, with over 340,000 employees worldwide, committed to responsible and ethical practices, and leveraging AI, cloud, and data to create impact.

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Service Designer (SC Cleared) - Consultant - Digital Excellence employer: Capgemini Invent

At Capgemini Invent, we pride ourselves on being a leading employer that champions innovation and inclusivity within our dynamic Digital Factory community. Our commitment to employee growth is reflected in our extensive training programmes and collaborative work culture, where diverse perspectives drive meaningful change. With flexible working arrangements and a focus on wellbeing, we offer an environment where you can thrive while contributing to high-profile projects across various sectors.
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Contact Detail:

Capgemini Invent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Designer (SC Cleared) - Consultant - Digital Excellence

✨Tip Number 1

Familiarise yourself with GDS standards and design principles. Understanding these frameworks will not only help you in your role but also demonstrate your commitment to user-centric design during interviews.

✨Tip Number 2

Showcase your experience in facilitating workshops and design sprints. Be prepared to discuss specific examples where you've led these sessions, as this is a key responsibility for the Service Designer role.

✨Tip Number 3

Highlight your storytelling and visualisation skills. Being able to effectively communicate your design ideas and processes can set you apart from other candidates, so think of ways to illustrate your past work.

✨Tip Number 4

Network with professionals in the digital design community. Engaging with others in the field can provide insights into current trends and may even lead to referrals or recommendations for the position.

We think you need these skills to ace Service Designer (SC Cleared) - Consultant - Digital Excellence

User-Centered Design
Service Design Methodologies
Knowledge of GDS Standards
Design Principles Application
Creation of User Journeys
Development of Personas
Blueprint Creation
Accessibility Awareness
Workshop Facilitation
Design Sprint Management
Strong Visualization Skills
Storytelling Ability
Agile Methodologies
Stakeholder Management
Prioritisation Skills
Critical Thinking
Collaboration in Cross-Functional Teams

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Service Designer position. Familiarise yourself with user-centered design principles and GDS standards, as these are crucial for the role.

Tailor Your CV: Customise your CV to highlight relevant experience in service design, particularly any work involving user journeys, personas, and blueprints. Emphasise your ability to work in agile, cross-functional teams and your stakeholder management skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user-centric design and your understanding of the digital landscape. Mention specific projects or experiences that demonstrate your skills and how they align with Capgemini Invent's values.

Showcase Your Skills: In your application, provide examples of your experience facilitating workshops and design sprints. Highlight your strong visualisation and storytelling skills, as these will be important in conveying ideas effectively within the team.

How to prepare for a job interview at Capgemini Invent

✨Showcase Your Service Design Experience

Be prepared to discuss your previous experience in service design. Highlight specific projects where you applied user-centric principles and produced artefacts like user journeys and personas. This will demonstrate your capability and understanding of the role.

✨Familiarise Yourself with GDS Standards

Since knowledge of GDS standards is crucial for this position, make sure you understand these guidelines thoroughly. Be ready to explain how you've applied these standards in past projects, as this will show your alignment with the company's expectations.

✨Prepare for Stakeholder Management Questions

Expect questions about your experience in managing stakeholders. Think of examples where you successfully influenced various stakeholders or led improvements based on their feedback. This will highlight your strong communication and prioritisation skills.

✨Demonstrate Your Passion for Inclusive Design

Capgemini Invent values inclusive design, so be ready to discuss how you've championed accessibility in your work. Share specific instances where you identified barriers for diverse users and how you addressed them, showcasing your commitment to user-centred design.

Service Designer (SC Cleared) - Consultant - Digital Excellence
Capgemini Invent
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  • Service Designer (SC Cleared) - Consultant - Digital Excellence

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-09-01

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    Capgemini Invent

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