WAI Business Change Consultant - Senior Manager in Manchester

Capgemini Invent is the innovation, design, and transformation brand of the Capgemini Group. The Technology Driven Employee Experience tribe within the Business Technology practice empowers clients to redefine how work gets done - transforming collaboration, productivity, and employee experience through digital technology and organisational change. We work at the intersection of people, processes, and platforms to drive sustainable behavioural and cultural shifts.

The Business Change Consultant plays a key role in supporting and delivering people-centric change across workplace transformation programmes. Working closely with Experience Managers, client stakeholders, and delivery teams, this individual will lead the design and execution of change interventions that enable user adoption and ensure the successful realisation of business value with the latest workplace technologies, like Microsoft Copilot.

This role requires a balance of strategic thinking and hands-on delivery, with strong experience in change planning, impact assessment, stakeholder engagement, and user readiness. The Senior Consultant will act as a trusted advisor to clients navigating large-scale digital change.

• Change Delivery & Advisory: Support the development of business change strategies aligned to programme objectives.
• Change impact assessments and readiness activities.
• Maintain stakeholder maps and engagement plans under guidance.
• User Adoption & Engagement: Contribute to designing engagement activities to drive awareness and capability for change.
• Help define success metrics and gather feedback to inform adoption strategies.
• Work closely with training and communications teams to ensure consistency.
• Client Collaboration: Build relationships with client stakeholders and act as a point of contact for user feedback.
• Facilitate smaller workshops or drop-in sessions with support from senior team members.
• Support coaching activities for business leads and champions.
• Practice & Capability Development: Share insights and lessons learned to enhance team knowledge.
• Participate in developing assets and tools for the Modern Workplace change offering.

• Essential Experience: Experience supporting business change initiatives within transformation programmes.
• Strong organisational skills and ability to manage multiple priorities.
• Familiarity with Agile or iterative delivery environments.
• Desirable Skills: Familiarity with workplace technologies (e.g., Microsoft 365, ServiceNow, Copilot) and their impact on people and processes.
• Understanding of behavioural science or human-centred design principles.
• Knowledge of change measurement tools and KPIs.

• Degree in Business, Organisational Psychology, or a related field - optional.
• Previous consulting or advisory experience strongly preferred.

• Glassdoor Recognition: We are delighted to be in the top 10 for the ‘Glassdoor Best Places to Work UK 2025’. This accolade has been earned for 4 consecutive years.
• Flexibility to Work Your Way: You will have the freedom to structure your day in the way it works best for you. We prioritise our output over the number of hours worked. One of our key values is ‘Freedom’. You will be encouraged to have a positive work-life balance.
• Your Wellbeing: We prioritise wellbeing with multiple health & wellbeing communities and regular surveys. We have trained ‘Mental Health Champions’ and wellbeing apps such as Thrive and Peppy.
• Regular Promotion Cycles: We recognise great work through regular promotion cycles.

At Capgemini we don’t just believe in Diversity & Inclusion; we actively make it a working reality. We build environments where you can bring your whole self to work. We aim to embed hybrid working in all that we do and make flexible arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Capgemini is focused on using tech to have a positive social impact. We’re working to reduce our carbon footprint and improve access to a digital world. We were named one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. You’ll join a team that does the right thing. Roles may involve periods away from home at short notice, with offices based in London, Manchester or Glasgow.

We offer a remuneration package with flexible benefits options and a variable element dependent on grade and performance.

Capgemini is a global business and technology transformation partner, helping organisations accelerate their digital and sustainable transition. It employs over 350,000 people in more than 50 countries, with a 55-year heritage. Capgemini delivers end-to-end services from strategy and design to engineering, fueled by capabilities in AI, cloud, and data.