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For Companies At a Glance
- Tasks: Design and implement innovative ServiceNow solutions for large clients.
- Company: Capgemini Invent, a leader in digital transformation.
- Benefits: Flexible working, professional development, and a focus on employee wellbeing.
- Why this job: Join a dynamic team driving impactful digital transformations.
- Qualifications: Experience with ServiceNow architecture and strong problem-solving skills.
- Other info: Embrace diversity and enjoy a positive work-life balance.
The predicted salary is between 43200 - 72000 £ per year.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow, informed and validated by science and data, superpowered by creativity and design, all underpinned by technology created with purpose.
The Role
- Support development of large clients' ServiceNow target architectures and roadmaps.
- Create domain architectures as part of the wider enterprise transformation roadmap.
- Define the architecture, design, and implementation of ServiceNow solutions, ensuring alignment with business needs and strategy.
- Have experience in areas such as ServiceNow ITSM, ITOM, ITBM, and other modules, guiding integration and automation strategies, as well as across business architecture and operating model design supported by ServiceNow.
- Advise clients on industry and ServiceNow best practices across products and platform and when to adopt or adapt based on the unique circumstances of this client.
- Support the project team, directing other lead developers and business process consultants and project managers on best practices for implementation.
- Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules.
- Design MID server architecture and configure to support applications such as Discovery, Orchestration, Service Mapping, Event Management, Operational Intelligence and Cloud Management.
- Contribute to customers' business strategies, identifying the best combinations of business and technology solutions to leverage the differentiating benefits of ServiceNow applications.
- Champion emerging product and platform features such as NOW Experience, UI Builder, Now Assist, GenAI, encouraging changes to target operating model and strategy as required.
Business & Personal Growth
- As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:
- Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
- Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
- Learning & development – Training to support your career development and the skills demand within the company, certifications etc.
Your Profile
- Experience of architecting ServiceNow solutions across multiple Service Management operating model domains achieving quality, efficiency, productivity and resilience benefits through automation, standardisation and customer experience focus.
- ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist certification.
- Experience with business process modelling tools and frameworks (e.g. BPMN and UML).
- Agile, ITIL, or project management frameworks.
- Experience in multi-cloud environments and integration strategies.
- Familiarity with scripting languages for custom development within ServiceNow.
What You'll Love About Working Here
Our Digital Architects are the architects of positive futures and are at the heart of driving better business outcomes with and for our clients. As part of shaping this future, we use talented Architects to deliver leading-edge digital solutions for our clients, combining a clear understanding of business value and a consultative approach to make the difference. Working with leading architects, technology consultants and business sector experts, you will be at the heart of delivering profitable outcomes in business- and technology-oriented environments, helping a broad range of private- and public-sector clients to achieve their strategic goals. Our ServiceNow Architects are part of Digital Architecture in the Business Technology practice of Capgemini Invent. We are a dynamic community that values growth, professional development and the ability to make a real difference. We work in diverse multi-disciplinary teams, hand-in-glove with our clients.
Our ServiceNow ERP Architects play a pivotal role in realising clients' business outcomes. They are at the forefront of transforming clients' "Digital Core", catalysing their transformation to adaptive, autonomous businesses realising the potential of the 4th Industrial Revolution.
Need to Know
At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Senior Consultant- Service Now Architect in London employer: Capgemini Invent
Contact Detail:
Capgemini Invent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant- Service Now Architect in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Consultant role.
✨Tip Number 2
Prepare for those interviews by researching Capgemini and their ServiceNow projects. We want to see you shine, so come armed with questions and insights that show you’re genuinely interested in driving transformation for their clients.
✨Tip Number 3
Showcase your expertise! Bring along examples of your previous work with ServiceNow solutions. We love seeing how you’ve tackled challenges and delivered results, so don’t hold back on sharing your success stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our dynamic community at Capgemini Invent.
We think you need these skills to ace Senior Consultant- Service Now Architect in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Consultant- Service Now role. Highlight your experience with ServiceNow solutions and any relevant certifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention specific projects or achievements that relate to the job description.
Showcase Your Problem-Solving Skills: In your application, be sure to highlight examples where you've successfully tackled challenges in previous roles. We love seeing how you approach problems, especially in the context of ServiceNow and client transformations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at Capgemini Invent!
How to prepare for a job interview at Capgemini Invent
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially around ITSM, ITOM, and ITBM. Be ready to discuss how you've implemented these solutions in the past and how they align with business needs.
✨Showcase Your Architectural Skills
Prepare to talk about your experience in defining architectures and roadmaps. Have examples ready that demonstrate your ability to create domain architectures and how you've guided integration and automation strategies.
✨Be a Problem Solver
Capgemini Invent values inventive transformation. Think of specific challenges you've faced in previous roles and how you overcame them using creative solutions. This will show your consultative approach and ability to drive change.
✨Get Familiar with Their Culture
Research Capgemini's values, especially around diversity and inclusion. Be prepared to discuss how you can contribute to their positive work environment and support employee wellbeing, as this is important to them.
