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- Tasks: Lead HR transformation projects using ServiceNow to enhance employee experience and efficiency.
- Company: Join Capgemini Invent, a top-rated workplace focused on innovation and collaboration.
- Benefits: Enjoy flexible working arrangements, competitive pay, and a commitment to your wellbeing.
- Why this job: Make a real impact in reshaping HR services with cutting-edge technology and a creative team.
- Qualifications: Experience in ServiceNow HRSD and strong communication skills are essential.
- Other info: Be part of a diverse team dedicated to sustainability and social impact.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Capgemini Invent invites you to apply for the Senior Manager – HR Transformation – ServiceNow HRSD role. At Capgemini Invent, we blend strategic, creative, and scientific capabilities to deliver cutting‑edge transformation solutions. Join a forward‑thinking team focused on reshaping HR service delivery and driving transformation that meets today's challenges and anticipates tomorrow's needs.
YOUR ROLE
As a Senior Manager, you will help organisations reimagine HR service delivery in a rapidly evolving world of work. HR is at a critical inflection point—shifting from traditional service models to becoming a strategic enabler of workforce agility, resilience, and experience.
- Architect and implement ServiceNow HRSD solutions tailored to enterprise‑scale environments, ensuring alignment with client objectives and HR transformation goals.
- Act as a trusted advisor to client stakeholders, providing guidance on ServiceNow HRSD capabilities, integrations (Workday, Oracle, SuccessFactors), and best practices for HR service delivery.
- Integrate automation and AI‑driven capabilities within ServiceNow to improve HR efficiency and employee experience.
- Contribute to internal initiatives such as campaign development, whitepapers, and proposition design to strengthen our HRSD offerings.
- Participate in proposals, RFPs, and client pitches, showcasing our ServiceNow HRSD expertise, building an internal and external network.
- Support organisational change activities, including communications and adoption strategies, to ensure successful HRSD transformation.
- Model HR transformation and technology leadership, grow the practice, and mentor junior consultants.
ADDITIONAL RESPONSIBILITIES
- Business Development – Lead/contribute to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
- Internal Contribution – Campaign development, internal think-tank whitepapers, practice development (operations, recruitment, team events & activities), offering development.
- Learning & Development – Training to support your career development and the skills demand within the company, certifications, etc.
YOUR PROFILE
- Proven experience in leading ServiceNow HRSD implementations in complex enterprise environments.
- Strong understanding of HR processes and experience in HR Service Delivery transformation, focusing on automation and employee experience.
- Familiarity with ServiceNow HRSD maturity assessments and roadmap development.
- Knowledge of AI and automation capabilities within ServiceNow and strategies for adoption.
- Experience in enterprise architecture and integration across HR and IT ecosystems.
- Ability to translate business requirements into scalable ServiceNow solutions.
- Strong stakeholder engagement and communication skills, with experience presenting to senior audiences.
- Demonstrated ability to lead workstreams and mentor junior team members.
- Exposure to agile delivery methods and integration tools (desirable).
- ServiceNow Implementation Specialist CIS – HRSD Certified (preferable).
- Security Clearance (preferable).
- Currently working in a major Consulting firm, and/or in industry but having a consulting mindset and proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
WHAT YOU'LL LOVE ABOUT WORKING HERE
You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible. Capgemini Invent has been awarded the “Glassdoor Best Places to Work UK” accolade for five consecutive years.
NEED TO KNOW
We are committed to Diversity & Inclusion and actively work to make it a working reality. We embed hybrid working into all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us. We support wellbeing with trained “Mental Health Champions” and investment in wellbeing apps such as Thrive and Peppy.
DISABILITY CONFIDENT EMPLOYER
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.
CSR & SUSTAINABILITY
We are focused on using technology to have a positive social impact. We are working to reduce our own carbon footprint and improve access to a digital world. We were named one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.
LOCATION & FLEXIBILITY
We offer London, Manchester or Glasgow as an office base location, but you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home on short notice.
COMPENSATION
We offer a remuneration package which includes flexible benefits options for you to choose to suit your personal circumstances and a variable element dependent on grade, company, and individual performance.
ABOUT CAPGEMINI
Capgemini is a global business and technology transformation partner, helping organisations accelerate their dual transition to a digital and sustainable world while creating tangible impact. With a heritage of over 55 years, the Group is trusted by its clients to unlock the value of technology to address the full breadth of business needs.
Managing Consultant/ Senior Manager- HR Transformation- ServiceNow HRSD in London employer: Capgemini Invent
Contact Detail:
Capgemini Invent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managing Consultant/ Senior Manager- HR Transformation- ServiceNow HRSD in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even through mutual contacts. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their goals, especially in HR transformation and ServiceNow.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to boost your confidence and refine your answers. The more you practice, the more natural it will feel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Managing Consultant/ Senior Manager- HR Transformation- ServiceNow HRSD in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with ServiceNow HRSD and HR transformation. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Expertise: When writing your application, emphasise your knowledge of HR processes and automation capabilities within ServiceNow. We’re looking for someone who can demonstrate a strong understanding of these areas, so make it clear how you’ve applied this in past roles.
Be Authentic: Let your personality shine through in your written application! We value creativity and innovation, so don’t be afraid to express your passion for HR and technology. A genuine voice can really make your application stand out.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Capgemini Invent!
How to prepare for a job interview at Capgemini Invent
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow HRSD solutions. Be ready to discuss specific implementations you've led and how they align with client objectives. This will show that you’re not just familiar with the platform, but that you can also leverage it to drive real transformation.
✨Showcase Your HR Transformation Experience
Prepare examples of how you've successfully transformed HR service delivery in previous roles. Highlight your understanding of HR processes and how you've integrated automation and AI to enhance employee experience. This will demonstrate your capability as a trusted advisor.
✨Engage with Stakeholders
Practice articulating how you engage with stakeholders at all levels. Be ready to share experiences where you've effectively communicated complex ideas to senior audiences. This is crucial for a role that involves mentoring and leading workstreams.
✨Be Ready for Business Development Talk
Since this role involves contributing to proposals and client pitches, think about your approach to business development. Prepare to discuss how you've contributed to winning new business in the past and how you can bring that expertise to the team.
