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- Tasks: Drive impactful change in customer service and enhance engagement using tech solutions.
- Company: Global technology transformation partner with a focus on innovation.
- Benefits: Flexible working culture, teamwork, and opportunities for professional growth.
- Why this job: Make a real difference in client organisations through transformative customer service strategies.
- Qualifications: Experience with Salesforce or Microsoft Dynamics and strong interpersonal skills.
- Other info: Collaborative environment that encourages innovative problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
A global technology transformation partner is seeking a Customer Service Transformation Consultant to drive impactful change for client organizations. The successful candidate will enhance customer engagement and optimize service operations using technology solutions.
You will employ storytelling and interpersonal skills to build client relationships while supporting business transformation initiatives. Familiarity with platforms like Salesforce and Microsoft Dynamics is essential.
Embrace a flexible working culture through teamwork and innovative problem-solving methodologies.
CX Transformation Consultant in London employer: Capgemini Invent
Contact Detail:
Capgemini Invent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Transformation Consultant in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work with platforms like Salesforce and Microsoft Dynamics. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show off your storytelling skills! When you get the chance to speak with potential employers, share examples of how you've driven change in previous roles. Make it relatable and engaging to leave a lasting impression.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Use our website to find roles that excite you and match your skills. Tailor your approach to each company’s culture and mission.
✨Tip Number 4
Be ready to showcase your problem-solving skills! During interviews, be prepared to discuss how you've tackled challenges in customer service transformation. Highlight your innovative approaches and teamwork experiences.
We think you need these skills to ace CX Transformation Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of a CX Transformation Consultant. Highlight your experience with customer engagement and any tech solutions you've used, like Salesforce or Microsoft Dynamics. We want to see how you can drive impactful change!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story! Use it to showcase your interpersonal skills and how you've built client relationships in the past. Remember, we love innovative problem-solving, so share examples that demonstrate this.
Showcase Your Flexibility: We embrace a flexible working culture, so let us know how you adapt to different situations. Whether it's teamwork or tackling challenges head-on, share experiences that highlight your ability to thrive in a dynamic environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Capgemini Invent
✨Know Your Tech
Make sure you brush up on your knowledge of platforms like Salesforce and Microsoft Dynamics. Be ready to discuss how you've used these tools in past roles to enhance customer engagement or optimise service operations.
✨Master the Art of Storytelling
Prepare a few compelling stories that showcase your interpersonal skills and how you've successfully built client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Show Your Flexibility
Since the role embraces a flexible working culture, be prepared to discuss how you adapt to changing environments and collaborate with teams. Share examples of how you've tackled challenges through innovative problem-solving.
✨Research the Company
Take some time to understand the company’s mission and values. This will not only help you tailor your answers but also show your genuine interest in being part of their transformation journey.
