Junior UX Designer - Associate Consultant - Digital Excellence in Glasgow

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your role

As a Junior User Experience Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will be part of a supportive UCD community and be paired with a mentor who will invest in your development. You will work together to expand on your skills in this profession. Our User Experience Designers champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.

Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.

What you’ll do

• Use different techniques to understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches.
• Design and prototype user interfaces ensuring alignment with user needs and business goals for some of our public and private sector clients.
• Advocate for accessible and impactful services, ensuring solutions meet accessibility and inclusivity standards.
• Work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid Agile delivery.
• Communicate across organisational and technical boundaries, understanding the context and making complex and technical information simple and accessible for non-technical audiences.

Your profile

You will bring the below skills and experience:

• A keen interest in the field of user research and user-centred design, keeping up to date with industry developments and conducting self-led learning.
• Some hands-on experience of user research with an understanding of a range of methods and knowing when to apply them appropriately.
• Some experience in planning and conducting qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies.
• Familiar with quantitative methods such as surveys to identify actionable insights or add meaning to qualitative findings.
• Some experience utilising both quantitative and qualitative methods to identify actionable insights and find deeper meanings to your findings.
• Familiarity with analysing and synthesising both qualitative and quantitative data.
• Strong storytelling, communication, stakeholder management, and facilitation skills.
• Awareness of agile delivery methods.
• Experience or understanding of working with Government Digital Service (GDS) service standards, using GDS design principles.
• You currently hold an active SC (Security Check) Clearance or are eligible to receive SC clearance.

Ideally, you would also have:

• Previous experience conducting research or working in a research-focused role in a professional setting.
• A bachelor's degree in psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology’s unlimited potential and ability to engage with people.
• A love of learning – you are eager to take opportunities to develop your skills in parallel with the needs of your clients.
• Experience, understanding or interest in accessibility testing or inclusive design principles.

Need to know

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.