Capgemini Invent is seeking a Managing Consultant to lead CRM transformation initiatives, helping clients redesign customer-facing and revenue-generating operating models using ServiceNow's capabilities and ecosystem integrations. You will act as a techno-functional SME across CRM capabilities, guiding customer service, field operations and commercial workflows.
Located in a global practice, you will contribute to end-to-end transformation programmes, drive sales support, and collaborate with
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CRM Transformation Architect | ServiceNow & AI Enablement employer: Capgemini Invent
Capgemini Invent is an exceptional employer that champions a culture of learning, ownership, and innovation, making it an ideal place for Digital Trust Consultants to thrive. With access to extensive training opportunities, including certifications in cybersecurity and cloud technologies, employees are empowered to grow their skills while working on high-profile transformations. The company's commitment to diversity, flexible working arrangements, and employee wellbeing ensures a supportive environment where individuals can bring their whole selves to work, all while contributing to meaningful projects that have a positive social impact.
