At a Glance
- Tasks: Design and govern end-to-end service architecture for a satellite-based broadband network.
- Company: Join a leading tech firm focused on innovative network management solutions.
- Benefits: Access to digital learning, diverse employee networks, and career growth opportunities.
- Other info: Security clearance required; inclusive hiring practices for disabled candidates.
- Why this job: Shape the future of telecommunications while working with cutting-edge technology.
- Qualifications: Experience in E2E service architecture and telecom operations is essential.
The predicted salary is between 63000 - 77000 £ per year.
Your role
The E2E Service Architect will design, define, and govern the end‑to‑end service architecture for a large‑scale, multi‑national Network Management Service for a satellite‑based cellular broadband network.
This role is pivotal in shaping the operational model (NOC, SOC, Service Desk, OSS), integrating multi‑vendor systems, and ensuring compliance with stringent sovereignty, security, and performance requirements.
In this role you will play a key role in
- Architectural Leadership
- Tooling & Automation Strategy
- Governance & Compliance
- Stakeholder Management
- Required Experience
- Experience in E2E service architecture, network assurance, or telecom operations, preferably in a strategic or E2E Architect‑level role.
- Expertise in designing and implementing OSS/BSS solutions for complex telecommunications environments (NOC, SOC, Service Desk).
- Proven experience with Service Now implementation, particularly Telecoms Service Management and Operations Management modules.
- Understanding of satellite and non‑terrestrial network (NTN) operations.
- Demonstrated experience with AIOps concepts (anomaly detection, event correlation, RCA) and integrating OSS systems using TMF Open APIs and RESTful APIs.
- Familiarity with EU sovereignty requirements (GDPR, NIS2) and multi‑vendor SIAM environments.
- Experience with telecom topology/service dependency modeling, graph databases, and data aggregation/clean‑up.
- Preferred Certifications
- TM Forum Open API or Autonomous Networks certification.
- ITIL v4, Dev Ops, or SRE certification.
- Relevant OSS, cloud, or data engineering certifications.
What does it mean for you?
- Open access to digital learning platforms.
- Active employee networks promoting diversity, equity and inclusion.
- Additional Information
- All roles will require a level of security clearance; BPSS, Security Clearance, or Developed Vetting is required.
- Capgemini is a disability confident employer and will offer an interview to disabled candidates who meet the minimum essential criteria.
Candidates should declare any disability during the application process.
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E2E Service Architect in London employer: Capgemini Engineering
Capgemini Engineering is an exceptional employer, offering a dynamic work environment in Portsmouth where innovation meets quality excellence. Employees benefit from a culture of collaboration and continuous improvement, with ample opportunities for professional growth through hands-on experience in high-reliability engineering sectors. Join us to make a meaningful impact while working alongside industry experts dedicated to driving quality and operational success.
StudySmarter Expert Advice🤫
We think this is how you could land E2E Service Architect in London
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Capgemini Engineering and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
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✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
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We think you need these skills to ace E2E Service Architect in London
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Capgemini Engineering.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Capgemini Engineering.
How to prepare for a job interview at Capgemini Engineering
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
