Regional Manager in Europe and UK market

Company Overview: Capex is a leading innovator in conversational AI technology, offering state-of-the-art solutions that have already garnered acclaim in the financial sector among others. To further our growth, we seek a dedicated Regional Manager to take over these responsibilities and drive business development in Europe and the UK market.

Job Description:

• Strategic Planning for Business Expansion: As the Country Manager, you will be responsible for hitting revenue targets, developing strategies, and building a team to achieve these goals. Drive business development efforts, including but not limited to client acquisition, strategic partnerships, and alliances. Manage projects involving system development and dialogue scenario creation.
• Client Acquisition & Relationship Management: Focus on Direct-To-Consumer businesses and products, understanding their challenges, and offering tailored AI dialogue solutions. Build and maintain strong relationships with clients and stakeholders. Ensure high levels of customer satisfaction by delivering quality products/services and addressing client needs promptly. Engage in upselling and cross-selling to maximize revenue from existing clients.
• Operational Management: Solution deployment wide, ensuring system development and dialogue scenario creation meet the expectations and requirements of clients. Ensure that all organizational and system operations are carried out efficiently and comply with local laws and regulations. Oversee budgeting, financial planning, and cost control to maintain profitability. Implement and monitor key performance indicators (KPIs) to measure success and drive continuous improvement.
• Leadership, Team Building and Management: Build and lead a high-performing team, ensuring alignment with the company’s culture and values. Oversee recruitment, training, and professional development of employees. Provide direction and mentorship to team members, fostering a productive and motivated work environment.
• Communication and Reporting: Serve as the main point of contact between the local office and the company’s headquarters. Report on the country’s performance, challenges, and opportunities to the executive team. Ensure effective communication of the company’s vision, goals, and strategies to the local team.
• Compliance and Risk Management: Ensure that the company operates within the legal and regulatory framework of the country. Identify and mitigate risks associated with the business operations. Oversee any legal issues, including contracts, partnerships, and local compliance matters.

Our Ideal Candidate:

• The ideal candidate is aligned with Capex’s mission of harmonizing AI and human interaction to enhance human capabilities.
• 5+ years of experience in managing positions at digital marketing agencies.
• 5+ years of experience in corporate sales/consulting/solution sales with a track record of leading large corporate projects.
• 5+ years of experience in business operations/solution management with a knowledge of post-sales solution deployment process and practice.
• Experience in Digital Marketing, Adtech, Martech, or Programmatic Advertising is a plus.
• Experience in forming a sales team and working in customer success.
• An autonomous, strategic thinker passionate about solving business challenges.
• Eager to collaborate with engineering and production teams on product updates.
• English language proficiency is required.

Working at Capex:

• Competitive salary (range: 90,000GBP to 130,000GBP based on experience).
• Performance-based bonuses.
• Comprehensive benefits, including health insurance and paid time off.
• A unique opportunity to scale a business from zero to one in Europe and the UK.