At a Glance
- Tasks: Manage key client relationships and drive business growth in a dynamic advertising tech environment.
- Company: Join a global tech company revolutionising the advertising industry with AI-driven solutions.
- Benefits: Enjoy a competitive salary, hybrid work model, and opportunities for professional development.
- Other info: Fixed-term contract starting Mid-April, with excellent career growth potential.
- Why this job: Be part of a mission to simplify creative workflows and make a real impact in advertising.
- Qualifications: 3-6 years in account management or sales, with strong communication and teamwork skills.
The predicted salary is between 36000 - 60000 £ per year.
At , we are a global technology company on a mission to eliminate the friction between creative and media. Our platform is the first Intelligent Campaign Automation platform to unify the entire campaign lifecycle. By embedding AI and automated compliance from creative inception to activation, we empower brands to launch high-impact, compliant campaigns with unprecedented speed and intelligence.
Our platform is trusted by the world's top agencies and advertisers to control and distribute advertising content in over 100 countries. With over 230 employees across 21 offices—from London to the Americas, Europe, and Asia Pacific—we are fundamentally changing the way advertising works.
Vision and Mission
Making creative ad workflow collaboration easier. Simplifying and automating the end-to-end creative workflow, enabling our clients to deliver premium and relevant ad experiences to consumers.
As an Account Manager, you will be responsible for the daily management of some of the company's largest enterprise clients. You will work hand-in-hand with the Key Account Director (KAD) to own new and existing client relationships and business opportunities. Additionally, you will add value by providing exceptional customer service to our key clients, their Brand Managers, and their partner agencies. You will be an integral contributor to the team's objectives in growing the business and take a leadership role when collaborating with other internal teams and external advertising agencies.
- Support, contribute to and own aspects of the global account management strategy.
- Reporting & Data: Manage monthly and quarterly business review meetings, pulling together agendas and required data. Use Power BI for data retrieval for EOY and half-year reporting and decks for clients.
- Financial Management: Manage financial aspects of accounts, ensuring services are billed in a timely manner. This includes managing invoice checks, Tipalti approvals, and Airtable inputting for cost and PO management.
- Billing Operations: Maintain rate cards and carry out price analysis for reviews and proposals. Monitor platform orders and update billing trackers with external partners for weekly and month end billing.
- Account Visibility: Track account activity and spend to assist finance with invoice queries and reduce debtor days. Manage and report account revenue for clear profitability and P&L understanding.
- Technical Support: Act as the main bridge between the client and our tech teams to ensure platform bugs or errors are logged, tracked and fixed.
- Communication & Support: Respond to client and partner emails in a timely manner. Support tasks and projects with the KAD to alleviate workload and stay across future action points.
- Cross-collaborate with internal teams on projects or order issues to assist with resolutions or queries.
- Cross & Upselling: Seek out and identify opportunities to provide additional support and services to customers.
- Minimum 3–6 years of account management or sales experience in marketing, advertising, or media.
- Experience within an office environment and working as part of a team.
- Detailed Documentation: Keep a clear record of account activity so the team and client always have full visibility on what has been done or is pending.
- Conflict Management: Confidently manage challenging or difficult conversations with frustrated clients, remaining professional and calm to de-escalate tension.
- Proactivity: Seek opportunities to help streamline processes and resolve outstanding issues.
- Proficient in CRM, Google productivity suites (Excel/Sheets), and Power BI.
- Languages: Fluency in English is essential; French and/or Spanish is advantageous.
This is a fixed term contract to start Mid-April. This is a hybrid role, working 2 days per week from our office in central London.
Manager, Account Executive in London employer: Cape.io (formerly Peach)
At our company, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. As a Manager, Account Executive in our central London office, you will benefit from a supportive environment that encourages professional growth through continuous learning opportunities and cross-departmental collaboration. With a commitment to employee well-being and a focus on delivering exceptional client service, we empower our team to thrive while making a meaningful impact in the advertising industry.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Account Executive in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Cape.io (formerly Peach) and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Cape.io (formerly Peach) are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Cape.io (formerly Peach) on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Cape.io (formerly Peach). Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Manager, Account Executive in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Cape.io (formerly Peach). Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Cape.io (formerly Peach):Show us that you’ve done your homework! In your application, briefly mention what you admire about Cape.io (formerly Peach)’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Cape.io (formerly Peach)
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Cape.io (formerly Peach) will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Cape.io (formerly Peach), they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
