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- Tasks: Join our team to ensure safety and security at the stunning Kew Gardens.
- Company: Royal Botanic Gardens, Kew - a UNESCO World Heritage Site.
- Benefits: Enjoy flexible working, generous leave, and discounts on gyms and museums.
- Why this job: Make a real difference in a beautiful environment while gaining valuable experience.
- Qualifications: 5 GCSEs or equivalent and experience in customer service or security roles.
- Other info: Opportunities for continuous learning and career growth in a supportive team.
The predicted salary is between 29692 - 29692 £ per year.
We are seeking two individuals to join the Constabulary Team at the Royal Botanic Gardens, Kew as Constables, helping to maintain a safe, secure, and welcoming environment for visitors, staff, residents, and stakeholders. Working as part of a dedicated team, you will provide a highly visible front‑line security presence across the Gardens, supporting daily operations, public events and emergency responses. The role plays a vital part in safeguarding people, property and assets while ensuring an excellent visitor experience at one of the UK’s most iconic destinations.
Appointment into the role will be subject to an Enhanced DBS check during the pre‑employment process.
- Part‑time hours per week – Annualised hours for full‑time (on average 36 hours per week)
- Contract type – Permanent
- Contract start date – Provisionally 30 March 2026
- Salary – £29,692 per annum (Band B)
- Directorate – Marketing & Commercial Enterprise
- Location – Kew Gardens, Richmond
- Closing date – 08/02/2026
You will be a professional, calm, and approachable individual with experience in a security, stewarding, customer service or other public‑facing operational role. You will be confident dealing with a wide range of people and situations, including incidents or emergencies, while maintaining a strong focus on safety and customer service.
Essential Requirements- A good standard of education (minimum 5 GCSEs / NVQ Level 2 or equivalent)
- Experience in a public‑facing operational role, with strong communication and interpersonal skills
- Ability to apply policies and procedures fairly and proportionately
- A full UK driving licence
- Basic IT skills, including Microsoft Outlook and Word
- Willingness to undergo enhanced DBS checks
- Willingness to undertake SIA training if required and to maintain First Aid at Work certification
- Flexibility to work shifts, including evenings, weekends and public holidays
Interviews are due to take place w/c 23 February. The Royal Botanic Gardens, Kew is a leading plant science institute, UNESCO World Heritage Site and major visitor attraction. Our mission is to understand and protect plants and fungi for the well‑being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to create a world where nature is protected, valued by all and managed sustainably.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working, an Employee Assistance Programme, wellbeing support such as a cycle‑to‑work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post. No agencies please.
Constable employer: CapDelta Group
Contact Detail:
CapDelta Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Constable
✨Tip Number 1
Get to know the Royal Botanic Gardens, Kew! Familiarise yourself with their mission and values. This way, when you chat with them, you can show that you're genuinely interested in being part of their team and contributing to their goals.
✨Tip Number 2
Practice your communication skills! As a Constable, you'll be dealing with a variety of people. Role-play different scenarios with friends or family to boost your confidence in handling emergencies and providing excellent customer service.
✨Tip Number 3
Dress the part for your interview! First impressions matter, especially in a public-facing role. Wear smart attire that reflects professionalism and shows you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team at Kew Gardens. Don’t miss out on this chance!
We think you need these skills to ace Constable
Some tips for your application 🫡
Show Your Passion for Safety: When writing your application, let us know why you're passionate about maintaining a safe and secure environment. Share any relevant experiences that highlight your commitment to safety and customer service.
Tailor Your CV: Make sure your CV is tailored to the Constable role. Highlight your public-facing experience and any skills that match the job description, like communication and interpersonal skills. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Kew Gardens!
How to prepare for a job interview at CapDelta Group
✨Know Your Role
Familiarise yourself with the responsibilities of a Constable at the Royal Botanic Gardens. Understand the importance of maintaining safety and security while providing excellent customer service. This will help you demonstrate your commitment to the role during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in public-facing operational positions. Whether it's dealing with emergencies or ensuring visitor satisfaction, having concrete stories ready will make you stand out.
✨Demonstrate Communication Skills
As a Constable, strong communication is key. Practice articulating your thoughts clearly and confidently. You might be asked how you would handle various situations, so think about how you can convey your approach effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security and customer service. Think through how you would respond to incidents or emergencies, showing your calmness and professionalism under pressure.
