At a Glance
- Tasks: Lead the design of AI-driven customer journeys in finance and energy sectors.
- Company: Capco, a forward-thinking company focused on customer-centric solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team fostering collaboration and creativity.
- Why this job: Shape innovative products that enhance customer experiences and drive business impact.
- Qualifications: Experience in service design and a passion for user-centred outcomes.
The predicted salary is between 63000 - 77000 £ per year.
Capco is seeking a Senior Service Designer to shape customer-centric products and services in financial services and energy.
You will lead discovery, translate needs into artefacts, and explore AI-enabled capabilities to enhance experiences.
Join a hybrid London team driving cross-functional collaboration, delivering end-to-end design with a focus on responsible, user-centred outcomes and business impact.
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Senior Service Designer: Lead AI-Driven Customer Journeys employer: Capco
Capco is an excellent employer for those looking to make a significant impact in the banking sector, particularly in London where innovation meets tradition. With a strong focus on employee growth through professional training and a supportive work culture that values collaboration and stakeholder engagement, Capco ensures that its team members are well-equipped to lead transformative projects. The hybrid working model further enhances work-life balance, making it an attractive place for professionals seeking meaningful and rewarding employment.
