Capco seeks a Senior Service Designer to craft customer-centric products and services within financial services and energy. You will lead discovery, translate needs into blueprints, and guide AI-enabled concepts that improve experiences and outcomes.
You’ll work in cross-functional teams, influence senior stakeholders, and drive end-to-end delivery across complex transformations with a human-centered focus.
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Senior Service Designer - AI-Enhanced Customer Experiences in London employer: Capco
Capco is an exceptional employer that fosters a collaborative and entrepreneurial culture, allowing you to deliver high-impact transformation programmes for Tier 1 financial institutions. With a strong commitment to employee growth, you will benefit from continuous learning opportunities, structured career development, and a supportive environment that values work-life balance through generous leave policies and wellness perks. Join us in shaping the future of cyber and operational resilience while enjoying a competitive benefits package in the vibrant city of London.