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For Companies At a Glance
- Tasks: Lead transformative projects in General Insurance, enhancing efficiency and customer experience.
- Company: Join Capco, a forward-thinking consultancy shaping the future of digital insurance.
- Benefits: Enjoy a competitive benefits package, including health insurance, flexible holidays, and continuous learning.
- Why this job: Make a real impact in the insurance industry while working with innovative technologies.
- Qualifications: Experience in General Insurance and strong communication skills are essential.
- Other info: Collaborative culture with excellent career growth and support for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Location: London (Hybrid) | Practice Area: Insurance | Type: Permanent
Shape the future of General Insurance through digital transformation, operational excellence, and data-driven innovation.
The Role
We are seeking experienced General Insurance Consultants to join our growing Insurance practice. You will work with leading Personal Lines and Commercial Lines insurers to deliver large-scale transformation programmes spanning underwriting, claims, policy administration, pricing, distribution, and regulatory change. From core system modernisation to digital channel transformation and operational optimisation, you will help clients navigate complex change while improving efficiency, customer experience, and long-term resilience. This role combines strategic thinking with hands-on delivery across business and technology initiatives.
What You'll Do
- Support and lead client engagements across General Insurance transformation programmes
- Deliver consulting services including business analysis, operating model design, and programme delivery
- Lead cross-functional teams and manage stakeholder engagement across underwriting, claims, operations, and technology
- Contribute to proposal development and thought leadership within the General Insurance market
- Identify opportunities for digital enablement, automation, and data-led improvement across the insurance value chain
What We're Looking For
- Experience working within General Insurance (Personal Lines and/or Commercial Lines)
- Demonstrated delivery experience across transformation, regulatory, operational, or technology change programmes
- Strong understanding of core GI functions including underwriting, claims, policy administration, and distribution
- Ability to bridge business and technology teams within complex environments
- Strong communication, stakeholder engagement, and structured problem-solving skills
Bonus Points For
- Experience supporting core system implementations (e.g. policy administration or claims platforms)
- Exposure to pricing transformation, data analytics, or automation initiatives
- Knowledge of regulatory frameworks impacting General Insurance (e.g. Consumer Duty, pricing regulation)
- Experience working in Agile or hybrid delivery environments
- Prior consulting experience or internal transformation experience within financial services
Why Join Capco
- Deliver high-impact business and technology solutions for leading insurers
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital insurance ecosystems
- Help drive transformation across General Insurance and wider financial services markets
We offer a competitive, people-first benefits package designed to support every aspect of your life:
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
- Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
- Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
- Continuous Learning: Minimum 40 Hours of Training Annually – workshops, certifications, e-learning. Business Coach assigned from Day One for one-to-one guidance
- Healthcare Access: Convenient online GP services
- Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance
Inclusion at Capco
We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
Management Consultant - General Insurance in London employer: Capco
Contact Detail:
Capco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Consultant - General Insurance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their transformation programmes.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle case studies or situational questions that showcase your ability to bridge business and technology teams. This is key in the consulting world, especially in General Insurance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Management Consultant - General Insurance in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Management Consultant in General Insurance. Highlight your experience in transformation programmes and core GI functions like underwriting and claims. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about digital transformation in insurance. Share specific examples of your past experiences that relate to the job description, and don’t forget to show off your communication skills!
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your structured problem-solving approach. Whether it’s through your CV or cover letter, share instances where you’ve tackled complex challenges in previous roles. We love seeing how you think and act in tricky situations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Capco
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of General Insurance, especially Personal and Commercial Lines. Understand the core functions like underwriting, claims, and policy administration. This will help you speak confidently about how you can contribute to transformation programmes.
✨Showcase Your Transformation Experience
Prepare specific examples from your past roles where you've successfully delivered transformation or operational change. Highlight your experience with digital enablement and data-driven improvements, as these are key areas for the role.
✨Engage with Stakeholders
Demonstrate your strong communication skills by discussing how you've managed stakeholder engagement in previous projects. Be ready to explain how you bridge the gap between business and technology teams, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to digital transformation and their vision for the future of General Insurance. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.