Lead Service Designer: Product & Experience (Hybrid London)
Lead Service Designer: Product & Experience (Hybrid London)

Lead Service Designer: Product & Experience (Hybrid London)

London Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Create customer-centric products and services that transform the finance industry.
  • Company: Dynamic financial services consulting company with a collaborative team culture.
  • Benefits: Competitive perks, continuous learning opportunities, and a focus on inclusivity.
  • Why this job: Lead innovative design projects and make a real impact in the finance sector.
  • Qualifications: Strong experience in digital product design and facilitation skills.
  • Other info: Enjoy a hybrid work environment with excellent career growth potential.

The predicted salary is between 43200 - 72000 Β£ per year.

A financial services consulting company is seeking a Lead Service Designer to create customer-centric products and services, transforming the finance industry. The ideal candidate will facilitate workshops, oversee design delivery, and ensure a focus on user needs.

With strong experience in digital product design, the role offers a hybrid work environment within a collaborative team culture. Comprehensive benefits include competitive perks, continuous learning opportunities, and a focus on inclusivity.

Lead Service Designer: Product & Experience (Hybrid London) employer: Capco

Join a forward-thinking financial services consulting company that prioritises innovation and user-centric design. With a hybrid work model based in London, you'll thrive in a collaborative culture that champions inclusivity and offers extensive benefits, including competitive perks and continuous learning opportunities to foster your professional growth.
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Contact Detail:

Capco Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Lead Service Designer: Product & Experience (Hybrid London)

✨Tip Number 1

Network like a pro! Reach out to people in the finance and design sectors on LinkedIn. Join relevant groups and engage in discussions to get your name out there and show off your expertise.

✨Tip Number 2

Prepare for those interviews by practising common questions related to service design and user experience. We recommend doing mock interviews with friends or using online platforms to boost your confidence.

✨Tip Number 3

Showcase your portfolio! Make sure it highlights your best work in digital product design. Tailor it to reflect customer-centric projects that align with the role of Lead Service Designer.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Lead Service Designer: Product & Experience (Hybrid London)

Service Design
Customer-Centric Design
Workshop Facilitation
Design Delivery
User Needs Analysis
Digital Product Design
Collaboration Skills
Inclusivity Awareness

Some tips for your application 🫑

Show Your Passion for User-Centric Design: When writing your application, let us see your enthusiasm for creating customer-centric products. Share examples of how you've transformed user needs into successful designs in your previous roles.

Highlight Your Workshop Facilitation Skills: We love a good workshop! Make sure to mention any experience you have in facilitating workshops. Describe how you’ve engaged teams and stakeholders to drive design delivery and gather valuable insights.

Tailor Your Application to Us: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our company and the Lead Service Designer role. Show us how your skills align with our mission to transform the finance industry.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our collaborative team culture.

How to prepare for a job interview at Capco

✨Know Your User-Centric Approach

Make sure you can articulate your understanding of user needs and how you've applied this in previous roles. Prepare examples of how you've transformed services or products based on user feedback, as this will resonate well with the company's focus.

✨Showcase Your Workshop Facilitation Skills

Since the role involves facilitating workshops, be ready to discuss your experience in leading collaborative sessions. Think of specific instances where you successfully guided a team through a design process, highlighting your ability to engage participants and drive outcomes.

✨Demonstrate Your Design Delivery Process

Be prepared to walk through your design delivery process step-by-step. Discuss how you ensure quality and user satisfaction at each stage, and share any tools or methodologies you use to keep projects on track and aligned with user needs.

✨Emphasise Continuous Learning and Inclusivity

The company values continuous learning and inclusivity, so highlight any relevant training or initiatives you've been part of. Share how you foster an inclusive environment in your design work, ensuring diverse perspectives are considered in your projects.

Lead Service Designer: Product & Experience (Hybrid London)
Capco
Location: London

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