At a Glance
- Tasks: Design future-ready operating models for Banking & Payments or Insurance clients.
- Company: Capco, a leader in business consulting with a focus on transformation.
- Benefits: Competitive salary, discretionary bonus, health insurance, and five weeks holiday.
- Other info: Access continuous learning and a dedicated Business Coach from Day One.
- Why this job: Join a team shaping the future of AI-enabled business transformation.
- Qualifications: Strong Business Analysis experience and knowledge of industry operating models.
The predicted salary is between 56700 - 69300 £ per year.
Business Analyst - Target Operating Model (TOM)Location: London (Hybrid) | Practice Area: Business Consulting | Type: PermanentDesign future-ready operating models that enable sustainable transformation across Banking & Payments or Insurance.The RoleCapco is looking for a Business Analyst with a strong focus on Target Operating Model (TOM) design and delivery to join our Business Consulting practice. This role focuses on supporting clients across Banking & Payments or Insurance, helping them transform their operating models to respond to evolving customer expectations, regulatory requirements, digital innovation and operational efficiency objectives.You will work with clients to assess current-state operating models, define future-state designs and support the transition required to deliver sustainable business outcomes. Working within a consulting environment, you'll collaborate with business, operations, technology, data and risk stakeholders to deliver practical, outcome-focused transformation.What You'll DoLead Target Operating Model initiatives, including current-state assessments, future-state operating model design and transition planning.Analyse and design key operating model components including business processes, governance, organisational structures, customer journeys, data, technology, controls and operating procedures.Partner with Banking & Payments or Insurance clients to identify operational challenges, regulatory impacts, transformation opportunities and service improvements.Facilitate workshops with business, operations, technology, and risk stakeholders to align on target-state vision, design principles and delivery priorities.Support delivery teams in translating Target Operating Model designs into actionable roadmaps, implementation plans, and change initiatives.Contribute to business process optimisation, digital transformation, and operational resilience programmes across banking and insurance organisations.What We're Looking ForStrong Business Analysis experience with demonstrable Target Operating Model (TOM) delivery.Experience within Banking & Payments, Insurance or both, with an understanding of industry operating models, products and regulatory environments.Experience designing or supporting changes to business processes, operating structures, governance models and ways of working.Ability to work collaboratively across business, operations, technology, data, and risk functions to ensure operating models are practical and deliverable.Bonus Points ForExperience incorporating data, analytics, automation, or AI-enabled capabilities into Target Operating Model design.Experience supporting transformation driven by regulatory change, digital modernisation, operational resilience, customer experience or cost optimisation.Familiarity with agile operating models, product-centric organisations, platform-based delivery or digital operating models.Experience developing TOM roadmaps, transition states, implementation approaches, business cases or benefits realisation frameworks.Confidence engaging senior stakeholders and supporting strategic decision-making across complex transformation programmes.Why Join CapcoDeliver high-impact transformation programmes for leading Banking & Payments or Insurance organisations.Access continuous learning, training and industry certifications.Be part of a team shaping the future of AI-enabled business transformation.Help organisations unlock value through practical, customer-focused and technology-enabled operating model transformation.Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.Holiday Flexibility: Five weeks of annual leave, with the option to buy or sell holiday days based on your needs.Continuous Learning: Minimum of 40 hours of training annually, plus a Business Coach assigned from Day One to support your development and career progression.Inclusion at CapcoWe're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help.
Business Analyst - Life & Pensions / Insurance in London employer: Capco
Capco is an excellent employer for those looking to make a significant impact in the banking sector, particularly in London where innovation meets tradition. With a strong focus on employee growth through professional training and a supportive work culture that values collaboration and stakeholder engagement, Capco ensures that its team members are well-equipped to lead transformative projects. The hybrid working model further enhances work-life balance, making it an attractive place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Life & Pensions / Insurance in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Capco!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Analyst - Life & Pensions / Insurance in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Capco, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Capco
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Capco’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
