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For Companies At a Glance
- Tasks: Lead initiatives to design future-ready operating models in financial services.
- Company: Capco, a forward-thinking consulting firm with a collaborative culture.
- Benefits: Discretionary bonus, health insurance, flexible holidays, and continuous learning opportunities.
- Why this job: Shape the future of digital transformation in financial services while making a real impact.
- Qualifications: Strong business analysis experience and knowledge of Target Operating Model delivery.
- Other info: Join a diverse team that values individuality and offers excellent career growth.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent
Design future‑ready operating models that enable sustainable change across financial services.
The Role
Capco is looking for a Senior Business Analyst with a strong focus on Target Operating Model (TOM) design and delivery to join our Business Consulting practice. This role spans multiple financial services domains, including Capital Markets, Wealth & Asset Management, Banking & Payments, and Insurance. You will work with clients to assess current‑state operating models, define future‑state designs, and support the transition required to realise meaningful, long‑term change. Operating in a consulting environment, you’ll collaborate with business, technology, and data stakeholders to deliver pragmatic, outcome‑focused transformation.
What You’ll Do
- Lead Target Operating Model initiatives, covering current‑state assessment, future‑state design, and transition planning.
- Analyse and design operating model components including processes, governance, data, technology, roles, and controls.
- Work across multiple financial services domains to identify common challenges, dependencies, and improvement opportunities.
- Facilitate workshops to align stakeholders on vision, design principles, and delivery priorities.
- Support delivery teams to translate TOM designs into actionable roadmaps and change initiatives.
What We’re Looking For
- Strong business analysis experience with demonstrable Target Operating Model delivery.
- Cross‑domain exposure across Capital Markets, Wealth & Asset Management, Banking & Payments, and/or Insurance.
- Experience designing or supporting changes to processes, operating structures, and ways of working.
- Ability to work with business, technology, and data teams to align operating models with delivery realities.
- Consulting skills including stakeholder engagement, structured problem‑solving, and clear communication.
Bonus Points For
- Experience incorporating data, analytics, or AI‑enabled capabilities into operating model designs.
- Exposure to operating model change driven by regulation, digital transformation, or cost optimisation.
- Familiarity with agile operating models, product‑aligned teams, or platform‑based delivery.
- Experience defining TOM roadmaps, transition states, or business cases.
- Confidence supporting senior stakeholders through complex design decisions.
Why Join Capco
- Deliver high‑impact business and technology solutions for leading financial services organisations.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, training, and industry certifications.
- Be part of a team shaping the future of digital financial services.
- Help shape the future of digital transformation across FS & Energy.
Benefits
- Discretionary bonus, competitive pension, health insurance, life insurance, and critical illness cover.
- Mental health support including CareFirst, Unmind, Aviva consultations, and trained in‑house first aiders.
- Family‑friendly policies covering parental leave, fertility treatment, menopause, pregnancy loss, and bereavement.
- Holiday flexibility with 5 weeks of annual leave and the option to buy or sell days.
- Minimum 40 hours of annual learning, plus a Business Coach assigned from day one.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
EEO Statement
Capco does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations.
Business Analyst Consultant - Target Operating Model (TOM) in London employer: Capco
Contact Detail:
Capco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst Consultant - Target Operating Model (TOM) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions related to Target Operating Models. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the job.
✨Tip Number 3
Showcase your skills through real-life examples. When you get the chance to speak with potential employers, share specific instances where you've successfully designed or implemented TOM initiatives. This will help you stand out from the crowd!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business Analyst Consultant - Target Operating Model (TOM) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst Consultant role. Highlight your experience with Target Operating Models and any relevant financial services domains. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit. Don’t forget to mention your consulting skills and experience in stakeholder engagement.
Showcase Your Analytical Skills: In your application, be sure to showcase your analytical skills and problem-solving abilities. We love candidates who can demonstrate how they’ve tackled complex challenges in previous roles, especially in relation to TOM design and delivery.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Capco
✨Know Your TOM Inside Out
Make sure you have a solid understanding of Target Operating Models and how they apply across different financial services domains. Brush up on your knowledge of Capital Markets, Wealth & Asset Management, Banking & Payments, and Insurance. This will help you speak confidently about your experience and how it aligns with the role.
✨Showcase Your Consulting Skills
Prepare to demonstrate your stakeholder engagement and structured problem-solving abilities. Think of examples where you've successfully facilitated workshops or aligned teams on design principles. Being able to articulate these experiences will show that you can thrive in a consulting environment.
✨Be Ready for Scenario Questions
Expect questions that ask you to analyse current-state operating models or design future-state solutions. Practice articulating your thought process and how you would approach these challenges. This will showcase your analytical skills and ability to deliver pragmatic solutions.
✨Highlight Your Collaborative Spirit
Since this role involves working with various teams, be prepared to discuss how you've collaborated with business, technology, and data stakeholders in the past. Share specific examples that illustrate your ability to align operating models with delivery realities and drive meaningful change.
